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Is there a virus which causes "server not found" message for any web site?

  • 5 replies
  • 1 has this problem
  • 65 views
  • Last reply by ideato

Farmer_claire
Farmer_claire

Having had no problems at all with firefox, after my brother ended up on a 'dodgy' site which closed the browser abruptly, any time I open my browser to look at any page on my home pc I get the "server not found" message. My laptop and phone are browsing fine with no problems. Thanks for your help.

Having had no problems at all with firefox, after my brother ended up on a 'dodgy' site which closed the browser abruptly, any time I open my browser to look at any page on my home pc I get the "server not found" message. My laptop and phone are browsing fine with no problems. Thanks for your help.

Chosen solution

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.

http://housecall.trendmicro.com/ - Trendmicro online

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

http://www.superantispyware.com/ - SuperAntispyware

http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

http://www.microsoft.com/windows/antivirus-partners/windows-xp.aspx

check also for a rootkit infection with TDSSKiller.

http://support.kaspersky.com/viruses/solutions?qid=208280684


thanks again

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All Replies (5)

ideato
ideato

Hi, Farmer_claire, yes a malware, but first see carefully the next link and try step by step to find the solution of the problem.

Server Not Found - Troubleshoot connection problems


thank you

Farmer_claire
Farmer_claire Question owner

Thanks for your reply. I think it must be "malware" as the help steps have not worked. What would you recommend. Thanks again.

ideato
ideato

Chosen Solution

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.

http://housecall.trendmicro.com/ - Trendmicro online

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

http://www.superantispyware.com/ - SuperAntispyware

http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

http://www.microsoft.com/windows/antivirus-partners/windows-xp.aspx

check also for a rootkit infection with TDSSKiller.

http://support.kaspersky.com/viruses/solutions?qid=208280684


thanks again

Farmer_claire
Farmer_claire Question owner

Thanks so much that has worked, and you have saved me from a panic attack! Thank you again. Claire

ideato
ideato

You are welcome Claire