X
Tap here to go to the mobile version of the site.

Support Forum

Firefox 14 and JDownloader2 Issue

Posted

Jdownloader2 and Firefox issues

Hello!

Approx. an one month ago I have faced with the strange bug or what a hack is it.

When I`m downloading with JDownloader2 without browsing with Firefox, everything is ok. When I start the Firefox and I start to browse the internet, Firefox can not open the requsted pages.I receive "bad request", "secure connection can not be established (on NON SECURE pages!!!)", "The connection has been reseted", instead of the requested page I see the html code of the page or Firefox wants to download or open the page on the strange way. After a while Firefox can not connect nowhere.Even the Forecast toolbar and Xmarks is reporting the "Connection Lost" or "connection failed". After a while JDownloader will "loose" the connection also. Its reporting Host problem or connection problem with every host. After closing of JDownloader2 I close the Firefox, so no visible window of Firefox or JDownloader seen. BUT, if I trie to relunch the Firefox, it reports that Firefox is already running and it needs to be closed first! I have investigated this with Process Explorer and I saw that Firefox is really running as Java.exe too. Moreover I could not kill any of them, because access was denied. I have closed all ports remaining from JDownloader2 and Firefox, but they processes could not be killed anyway. I meant time I have noticed, that Windows Explorer has slowed down (respons time was 5-10 seconds!).The CPU meter gadget showed some strange CPU usage like 09%,02%, etc I have to restart my PC to solve this problem. Before a month ago I didn`t have these problem. Be so kind and help me to solve this problem, please! I already did: 1.Uninstall and reinstall Java 7update 5 2.Uninstall and reinstall JDownloader 2 3.I have checked the Firewal of ZoneAlarm Extreme Security 10.1.079.000.Every instance of the Firefox, Java, Jawav and JDownloader 2 has unrestricted access to internet.They are "Super trusted" processes. There is no web scan or similar to turn off.Anyway, I didn`t change anything, before this problem occured. Everything is happaning only with Firefox-JDownloader2 combination. I have: Windows 7 Ultimate SP1 32 bit Firefox 14.01 JDownloader 2 Java 7Update 5 AMD Athlon II X2 240, 2,80 Ghz 4 GB RAM

Jdownloader2 and Firefox issues Hello! Approx. an one month ago I have faced with the strange bug or what a hack is it. When I`m downloading with JDownloader2 without browsing with Firefox, everything is ok. When I start the Firefox and I start to browse the internet, Firefox can not open the requsted pages.I receive "bad request", "secure connection can not be established (on NON SECURE pages!!!)", "The connection has been reseted", instead of the requested page I see the html code of the page or Firefox wants to download or open the page on the strange way. After a while Firefox can not connect nowhere.Even the Forecast toolbar and Xmarks is reporting the "Connection Lost" or "connection failed". After a while JDownloader will "loose" the connection also. Its reporting Host problem or connection problem with every host. After closing of JDownloader2 I close the Firefox, so no visible window of Firefox or JDownloader seen. BUT, if I trie to relunch the Firefox, it reports that Firefox is already running and it needs to be closed first! I have investigated this with Process Explorer and I saw that Firefox is really running as Java.exe too. Moreover I could not kill any of them, because access was denied. I have closed all ports remaining from JDownloader2 and Firefox, but they processes could not be killed anyway. I meant time I have noticed, that Windows Explorer has slowed down (respons time was 5-10 seconds!).The CPU meter gadget showed some strange CPU usage like 09%,02%, etc I have to restart my PC to solve this problem. Before a month ago I didn`t have these problem. Be so kind and help me to solve this problem, please! I already did: 1.Uninstall and reinstall Java 7update 5 2.Uninstall and reinstall JDownloader 2 3.I have checked the Firewal of ZoneAlarm Extreme Security 10.1.079.000.Every instance of the Firefox, Java, Jawav and JDownloader 2 has unrestricted access to internet.They are "Super trusted" processes. There is no web scan or similar to turn off.Anyway, I didn`t change anything, before this problem occured. Everything is happaning only with Firefox-JDownloader2 combination. I have: Windows 7 Ultimate SP1 32 bit Firefox 14.01 JDownloader 2 Java 7Update 5 AMD Athlon II X2 240, 2,80 Ghz 4 GB RAM

Modified by ferrorex

Chosen solution

I have been suggested by JIAZ(JD support), that this is typical firewall/av issue. Kaspersky had this before and AntiMalwareBytes.If I`m correct, ZA AV engine is Kaspersky, so I investigate the problem from this site I have uninstalled ZoneAlarm Extreme Security 10.1.079.000 and tried downloading with JD2 and browsing with Firefox 14.01. I had only few times that Firefox wants to download or open the page on the strange way, but let say, it works fine with JD2 and Java 7.5.

I decided to upgrade ZoneAlarm Extreme Security 10.1.079.000 to ZoneAlarm Extreme Security 10.2.074.000. So far, everything is working fine! I can download with JD2 (Java 7.5) and browsing with Firefox 14.01 in the same time!

Moreover:

Version history: ZoneAlarm version 10.2.074.000 Added: Italian language localization ZoneAlarm Extreme Security version 10.2.073.000 Optimized: Installer, component installation order ZoneAlarm Extreme Security version 10.2.072.000 Added: Firefox 14 support Fixed issue: Chrome configuration fix Fixed issue: ZA Free, messaging usability improvements ZoneAlarm Extreme Security version 10.2.068.000 Added: Firefox 14 support Added: Stop all internet activity option Added: Snooze AV or Firewall for 5 mins option Improved: Security toolbar Improved: AV engine Improved: Installer Fixed issue: Riskware options usability Fixed issue: Various other improvements and fixes

It was my fault! Sorry! Thank You for Your time and effort! Maybe this issue will help to someone else too...

Read this answer in context 4

Additional System Details

This happened

Every time Firefox opened

This started when...

When I start JDownloader2

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • 5.10.2.0
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Facebook Video Calling Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • DivX Plus Web Player version 2.2.0.52
  • npFFApi
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • Unity Player 3.4.0f5
  • DivX VOD Helper Plug-in
  • NPWLPG
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Cookies Manager+
1.5.1
true
{bb6bc1bb-f824-4702-90cd-35e2fb24f25d}
Croatian Dictionary
1.0.8
true
hr-HR-2@dictionaries.addons.mozilla.org
DivX Plus Web Player HTML5 <video>
2.1.2.145
true
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DownloadHelper
4.9.9
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Fast-Debrid - Plugin Premium
2.2
true
fastdebrid@gmail.com
FEBE
7.0.3.5
true
{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
FlashGot
1.4.8.1
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Forecastfox
2.2.1
true
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Googlebar Lite
4.9.1
true
{79c50f9a-2ffe-4ee0-8a37-fae4f5dacd4f}
Greasemonkey
0.9.22
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Hungarian dictionary
1.6.1.1
true
hu@dictionaries.addons.mozilla.org
Nokia Maps 3D browser plugin
5.10.2.0
true
maps@ovi.com
Serbian Dictionary
0.18
true
sr-RS@dictionaries.addons.mozilla.org
Xmarks
4.1.0
true
foxmarks@kei.com
Adobe Acrobat - Create PDF
1.2
false
web2pdfextension@web2pdf.adobedotcom
Adobe Contribute Toolbar
6.0
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
Alexa Toolbar
2.15
false
toolbar@alexa.com
Babylon Spelling and Proofreading
1.0.0.1
false
adapter@babylontc.com
ForceField Toolbar
1.5.350.0
false
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
PC Sync 2 Synchronisation Extension
1.0.0.756
false
bkmrksync@nokia.com
Skype Click to Call
6.1.0.10441
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
757760
browser.cache.memory.capacity
65536
browser.display.show_image_placeholders
true
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.whitesmokestart.com/?cfg=2-267-0-...
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
dom.max_chrome_script_run_time
60
extensions.lastAppVersion
14.0.1
general.useragent.extra.btrs
BTRS35926
network.cookie.prefsMigrated
true
network.http.max-connections
32
network.http.max-connections-per-server
8
network.http.max-persistent-connections-per-proxy
8
network.http.max-persistent-connections-per-server
4
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
true
network.http.request.max-start-delay
0
places.database.lastMaintenance
1345049113
places.history.expiration.transient_current_max_pages
87224
places.history.expiration.transient_optimal_database_size
139557272
plugin.expose_full_path
true
print.print_printer
Canon iP1600
print.printer_Canon_iP1600.print_bgcolor
false
print.printer_Canon_iP1600.print_bgimages
false
print.printer_Canon_iP1600.print_command
print.printer_Canon_iP1600.print_downloadfonts
false
print.printer_Canon_iP1600.print_edge_bottom
0
print.printer_Canon_iP1600.print_edge_left
0
print.printer_Canon_iP1600.print_edge_right
0
print.printer_Canon_iP1600.print_edge_top
0
print.printer_Canon_iP1600.print_evenpages
true
print.printer_Canon_iP1600.print_footercenter
print.printer_Canon_iP1600.print_footerleft
&PT
print.printer_Canon_iP1600.print_footerright
&D
print.printer_Canon_iP1600.print_headercenter
print.printer_Canon_iP1600.print_headerleft
&T
print.printer_Canon_iP1600.print_headerright
&U
print.printer_Canon_iP1600.print_in_color
true
print.printer_Canon_iP1600.print_margin_bottom
0.5
print.printer_Canon_iP1600.print_margin_left
0.5
print.printer_Canon_iP1600.print_margin_right
0.5
print.printer_Canon_iP1600.print_margin_top
0.5
print.printer_Canon_iP1600.print_oddpages
true
print.printer_Canon_iP1600.print_orientation
0
print.printer_Canon_iP1600.print_page_delay
50
print.printer_Canon_iP1600.print_paper_data
9
print.printer_Canon_iP1600.print_paper_height
11,00
print.printer_Canon_iP1600.print_paper_size_type
0
print.printer_Canon_iP1600.print_paper_size_unit
1
print.printer_Canon_iP1600.print_paper_width
8,50
print.printer_Canon_iP1600.print_reversed
false
print.printer_Canon_iP1600.print_scaling
1,00
print.printer_Canon_iP1600.print_shrink_to_fit
true
print.printer_Canon_iP1600.print_to_file
false
print.printer_Canon_iP1600.print_unwriteable_margin_bottom
0
print.printer_Canon_iP1600.print_unwriteable_margin_left
0
print.printer_Canon_iP1600.print_unwriteable_margin_right
0
print.printer_Canon_iP1600.print_unwriteable_margin_top
0
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.passwords
true
privacy.clearOnShutdown.siteSettings
true
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 3200 Graphics
Vendor ID
0x1002
Device ID
0x9610
Adapter RAM
256
Adapter Drivers
aticfx32 aticfx32 atiumdag atidxx32 atiumdva
Driver Version
8.961.0.0
Driver Date
4-5-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 3200 Graphics) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

Marc Sances 20 solutions 240 answers

As I can see on the file, Firefox is showing up directly HTTP requests without processing them. Make sure extensions such as Live HTTP Requests are not installed. Try also to run Firefox on safe mode. Make sure no about:config setting is user defined. Check your computer for malware, try Firefox Portable to see if your profile is corrupted and check your JDownloader settings. It is difficult to locate an issue of two different programs in combination, but I have installed JDownloader and doesn't report these problems. Another question: have you installed FlashGot when asked for after installing JDownloader? Maybe FlashGot combinated with JDownloader is the source of the problem.

Please check up my tips and reply here or tweet me on my profile.

As I can see on the file, Firefox is showing up directly HTTP requests without processing them. Make sure extensions such as Live HTTP Requests are not installed. Try also to [[Troubleshoot Firefox issues using Safe Mode|run Firefox on safe mode]]. Make sure no about:config setting is user defined. Check your computer for malware, try Firefox Portable to see if your profile is corrupted and check your JDownloader settings. It is difficult to locate an issue of two different programs in combination, but I have installed JDownloader and doesn't report these problems. Another question: have you installed FlashGot when asked for after installing JDownloader? Maybe FlashGot combinated with JDownloader is the source of the problem. Please check up my tips and reply here or tweet me on my profile.

Chosen Solution

I have been suggested by JIAZ(JD support), that this is typical firewall/av issue. Kaspersky had this before and AntiMalwareBytes.If I`m correct, ZA AV engine is Kaspersky, so I investigate the problem from this site I have uninstalled ZoneAlarm Extreme Security 10.1.079.000 and tried downloading with JD2 and browsing with Firefox 14.01. I had only few times that Firefox wants to download or open the page on the strange way, but let say, it works fine with JD2 and Java 7.5.

I decided to upgrade ZoneAlarm Extreme Security 10.1.079.000 to ZoneAlarm Extreme Security 10.2.074.000. So far, everything is working fine! I can download with JD2 (Java 7.5) and browsing with Firefox 14.01 in the same time!

Moreover:

Version history: ZoneAlarm version 10.2.074.000 Added: Italian language localization ZoneAlarm Extreme Security version 10.2.073.000 Optimized: Installer, component installation order ZoneAlarm Extreme Security version 10.2.072.000 Added: Firefox 14 support Fixed issue: Chrome configuration fix Fixed issue: ZA Free, messaging usability improvements ZoneAlarm Extreme Security version 10.2.068.000 Added: Firefox 14 support Added: Stop all internet activity option Added: Snooze AV or Firewall for 5 mins option Improved: Security toolbar Improved: AV engine Improved: Installer Fixed issue: Riskware options usability Fixed issue: Various other improvements and fixes

It was my fault! Sorry! Thank You for Your time and effort! Maybe this issue will help to someone else too...

I have been suggested by JIAZ(JD support), that this is typical firewall/av issue. Kaspersky had this before and AntiMalwareBytes.If I`m correct, ZA AV engine is Kaspersky, so I investigate the problem from this site I have uninstalled ZoneAlarm Extreme Security 10.1.079.000 and tried downloading with JD2 and browsing with Firefox 14.01. I had only few times that Firefox wants to download or open the page on the strange way, but let say, it works fine with JD2 and Java 7.5. I decided to upgrade ZoneAlarm Extreme Security 10.1.079.000 to ZoneAlarm Extreme Security 10.2.074.000. So far, everything is working fine! I can download with JD2 (Java 7.5) and browsing with Firefox 14.01 in the same time! Moreover: Version history: ZoneAlarm version 10.2.074.000 Added: Italian language localization ZoneAlarm Extreme Security version 10.2.073.000 Optimized: Installer, component installation order ZoneAlarm Extreme Security version 10.2.072.000 '''Added: Firefox 14 support''' Fixed issue: Chrome configuration fix Fixed issue: ZA Free, messaging usability improvements ZoneAlarm Extreme Security version 10.2.068.000 '''Added: Firefox 14 support''' Added: Stop all internet activity option Added: Snooze AV or Firewall for 5 mins option Improved: Security toolbar Improved: AV engine Improved: Installer Fixed issue: Riskware options usability Fixed issue: Various other improvements and fixes It was my fault! Sorry! Thank You for Your time and effort! Maybe this issue will help to someone else too...