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facebook addthis widget disappeared from firefox 5.0.1


I have FireFox 5.0.1 and use AddThis for my social media widget counters. My site is: www.intesiresources.com.

I just noticed that my FaceBook widget near the top of the left menu, which normally appears to the left of Twitter, has disappeared.

Can anyone help?

Steve Giles

Additional System Details

Sites Affected


Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Zylom Plugin
  • Office Plugin for Netscape Navigator
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Coupons, Inc. Coupon Printer DLL
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • npmnqmp 989898989877
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 11.3 r300
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • Windows Multimedia Services DRM Store Plug-In
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • Yahoo Application State Plugin version
  • Allows browsing on RealArcade sites with Mozilla browsers.
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Google Update
  • npToolbarChrome
  • Yahoo! activeX Plug-in Bridge
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

First, you should immediately update to Firefox 14.0.1, as Firefox 5 has many known security vulnerabilities and stability issues. Update Firefox to the latest version

After you do that, check and see if the issue is still there. It is showing up fine for me.

Question owner

I've been using 5.0.1 and this just started.

Is upgrading the only option?

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Yes, upgrading is the first thing you should try. Using an older version is unwise, as it not only leaves you and your personal data open to attack, it's slower and less stable than the later versions.

After you update, you can try to Reset Firefox. Reset Firefox – easily fix most problems, but you can't do that on the old versions.