Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes when trying to start it

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by he.raw

he.raw
he.raw
more options

My firefox browser started to crash circa two days ago out of the blue. I can't remember to have installed a plugin or something the like on that day. When I try to start firefox it crashes 2 seconds later and with a lot of luck I can start it again in the safe mode. But most of the time, even then the browser crashes, which is very suspect. The Internet Explorer, on the other hand, works perfectly. But since I haven't used it for years, I'd like to stick to Mozilla. Thank you for any form of help.

My firefox browser started to crash circa two days ago out of the blue. I can't remember to have installed a plugin or something the like on that day. When I try to start firefox it crashes 2 seconds later and with a lot of luck I can start it again in the safe mode. But most of the time, even then the browser crashes, which is very suspect. The Internet Explorer, on the other hand, works perfectly. But since I haven't used it for years, I'd like to stick to Mozilla. Thank you for any form of help.

Chosen solution

Do you have Google set as your home page? If you start in Firefox Safe Mode, does this issue go away? Diagnose Firefox issues using Troubleshoot Mode

If it does, try turning off Hardware Acceleration. Turning off hardware acceleration

Read this answer in context 👍 1

All Replies (4)

user633449
user633449
more options

Chosen Solution

Do you have Google set as your home page? If you start in Firefox Safe Mode, does this issue go away? Diagnose Firefox issues using Troubleshoot Mode

If it does, try turning off Hardware Acceleration. Turning off hardware acceleration

he.raw
he.raw Question owner
more options

Yes, Google's set as my home page. Today the issues disappear when I work in Firefox Safe Mode, which wasn't the case yesterday. Anyway, I turnt off the hardware acceleration and now it works perfectly again :)

But could you explain what caused these problems? I mean I've been working with Firefox for years and never had this issue.

Thanks very much ;)

user633449
user633449
more options

There is a special Google Doodle on Google in honor of the ongoing Summer Olympics. This is causing a crash in Firefox. This is a know issue, but for now, disabling Hardware Acceleration is a temporary workaround

he.raw
he.raw Question owner
more options

Aaaaaalllriiighhht :)

Thanks my man!