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Firefox 14.0.1 Flash plugin lag

Posted

After getting the latest update with Firefox i have run in to nothing but issues on flash related sites and any games online that require flash to use them. I'm running flash, 11.3.300.265, when I first started this with this issue I was running an older version of flash updating it only made the issue worse in Firefox. Now flash works fine in IE 9, Opera 12, Safari 5, and Google Crome, using the same sites and same version of flash. I've also removed, and disabled all add ons besides flash to see if some how they are causing an issue and that didn't fix it I've also tried removing my profile completely with no fix as well. I've also tried beta 15 with no luck as well.

Chosen solution

Ok so the issue that I have found is having more then one Flash DLL loaded.

If you have STEAM close it and close Firefox. Including any other programs that use flash.

Once you have it closed then go to

C:\Windows\SysWOW64\Macromed\Flash

Find the DLL Files Similiar to NPSWF32_11_3_300_265.dll ( It will be the last version of flash that you had ( Or you can delete all of them )

Once you have deleted those DLL Files you can go to the flash website http://get.adobe.com/flashplayer/ and download and install the latest version.

This will fix the issue that you are having.

Read this answer in context 8

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.3 r300

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Norton Toolbar
2011.7.10.1
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Symantec Intrusion Prevention
11.0.0.243 - 2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
extensions.lastAppVersion
14.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GTX 460
Vendor ID
0x10de
Device ID
0x0e22
Adapter RAM
767
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.13.142
Driver Date
5-15-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 460) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Hi tigerstorms, see:

Flash 11.3 crashes

Your best solution is downgrade to Flash 10.3, until Adobe release an update for Flash. (btw, Internet Explorer uses a ActiveX version of Flash, and Chrome comes with its own Flash)

thank you

Question owner

This might be true for IE and Crome but not for Opera, and Safari which use the same control addon for flash as firefox does. Why wouldn't those also be effected if the upgrade happened? Also the player never crashes it just has issues moving the screen around and loading the different parts in the screen. I will try this to test it out but I don't see why it would "only" affect Firefox.

The009 1 solutions 1 answers

Chosen Solution

Ok so the issue that I have found is having more then one Flash DLL loaded.

If you have STEAM close it and close Firefox. Including any other programs that use flash.

Once you have it closed then go to

C:\Windows\SysWOW64\Macromed\Flash

Find the DLL Files Similiar to NPSWF32_11_3_300_265.dll ( It will be the last version of flash that you had ( Or you can delete all of them )

Once you have deleted those DLL Files you can go to the flash website http://get.adobe.com/flashplayer/ and download and install the latest version.

This will fix the issue that you are having.

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Helpful Reply

Flash 11.3 for Firefox has a unique feature on Windows Vista and Windows 7, which is a new "protected mode." If you are having problems with Flash, consider disabling protected mode since that feature is currently being debugged. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Question owner

Looks like removing the .dll file worked when I downgraded to a lower vesion of flash but still having the same issues with the newest version. I do have steam but I don't run it all the time so that wasn't much of an issue. at least removing the .dll makes it work for now with the 10.3 version of flash. I just wish firefox would figure what their issues are with flash and resovle them rather than making new ans shinny version every chance they get.

Also to the other post, I've tried to disable protected mode with no luck it's still laggy as can be. i've also disabled all addons i've removed firefox and my profiles, i've tried it on my other computer as well with same issues.

Modified by tigerstorms

mssl30 0 solutions 1 answers

Stop blaming it to real player, the real culprit for the lag is adobe flash all the way, adobe don' want the blame that why they are saying real player is the culprit, also my computer doesn't have real player installed but still have the same problem.

Helpful Reply

I don't have or use real play anymore, so I know it's not the issue, I also know steam isn't the issue as well, Considering that internet explorer, can work just fine with flash we know that flash isn't the issue the browser is. Now I also use Opera which uses the SAME .dll as Firefox does, and it has NO issues with lag at all. I think it's all in how the program uses flash. Maybe Firefox should jump on the bandwagon of getting java/flash integrated in to it so they can make it work with the newest version and I don't have to possibly compromise my computer's safety just to use flash on my browser of choice.