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Youtube reply button in comment section does not work

Posted

As of today the "reply" button in the comment section on any youtube video has stopped working, Usually it brings up an input field when clicked, but now I get nothing except a blue glow around the button (cropped picture of what I see)

So far I have attempted the following with no success

  • restarting firefox
  • restarting the computer
  • reinstalling latest version of flash

The button works if I access a video page through internet explorer, but I despise that browser.

Chosen solution

Alright, it seems to be fixed.

Steps I took are as follows

  • Delete my G+ account (you should be able to do this somewhere at plus.google.com )
  • Once deleted, you should see "+You" in the grey bar at the top when you are on google websites instead of "+<your name>
  • Sign out and back into youtube.

I hope anyone else with the same issue finds this useful.

Read this answer in context 15

Additional System Details

Sites Affected

http://youtube.com

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Nexon Game Controller
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.1"
  • NPWLPG
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Pando Web Plugin
  • 4.1.10111.0
  • Google Update
  • RayV Plugin
  • DivX Web Player version 2.0.3.4
  • BitCometAgent v1.23 for Firefox
  • Winamp Application Detector
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon
0.4
true
adblockpopups@jessehakanen.net
Java Console
6.0.33
true
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Turn Off the Lights
2.0.0.100
true
stefanvandamme@stefanvd.net
YTshowRating
1.0.4
true
jid1-m7xzZLMj29zzjA@jetpack
AVG Do Not Track
12.0.0.2189
false
{F53C93F1-07D5-430c-86D4-C9531B27DFAF}
AVG Safe Search
12.0.0.2191
false
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
BitComet Video Downloader
1.25
false
{B042753D-F57E-4e8e-A01B-7379A6D4CEFB}
NoScript
2.4.8
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Test Pilot
1.2.1
false
testpilot@labs.mozilla.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.casesensitive
1
accessibility.typeaheadfind.flashBar
0
accessibility.warn_on_browsewithcaret
false
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
3
browser.startup.homepage
http://www.google.com/ig
browser.startup.homepage_override.buildID
20120614114901
browser.startup.homepage_override.mstone
13.0.1
browser.tabs.warnOnClose
false
extensions.lastAppVersion
13.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1342151155
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1294302276
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GT 320
Vendor ID
0x10de
Device ID
0x0ca2
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.9573
Driver Date
2-9-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16763)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GT 320) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC

techgump 0 solutions 8 answers

I appears we are isolating it. If you have a G+ account for the same login as your Youtube, you will get this issue. If you do not have a G+ account, you should not be having this specific problem. If you do have a G+ account, three current options: 1. Delete your G+ account 2. Wait it out for a fix 3. Chose to chose your real name

techgump 0 solutions 8 answers

So I chose to remove my G+ account. I chose the option that does not delete everything (say picasa, local reviews, etc).

Within one minute of doing this, I could post replies.

Question owner

I never used G+, I was surprised to find I had one.

In any case, I deleted it, but I am still unable to post replies several minutes later

techgump 0 solutions 8 answers

At first I was unable to, so I went back into my Google settings to see what was left. I did not find much. I clicked on the You+ at the very top left of page (in grey bar), and that took me to a page asking me to "Upgrade" to G+. So I knew it was removed. I returned to Youtube, and boom, I was posting replies. Working solid now since.

Modified by techgump

Chosen Solution

Alright, it seems to be fixed.

Steps I took are as follows

  • Delete my G+ account (you should be able to do this somewhere at plus.google.com )
  • Once deleted, you should see "+You" in the grey bar at the top when you are on google websites instead of "+<your name>
  • Sign out and back into youtube.

I hope anyone else with the same issue finds this useful.

ADTC 0 solutions 3 answers

If you neither want to use your real name on YouTube (you wish to maintain privacy) nor want to delete your Google+ profile (you use it to communicate with people), don't follow the other answers here.

Instead, simply go to the following page and install the script. There is also a handy bookmarklet you can use in addition to the script (where script fails) or in lieu of the script.

Script and bookmarklet are available at YouTube Comment Reply Fix.

PS1: I recommend using Scriptish extension for Firefox instead of Greasemonkey.
PS2: This is not an issue with Firefox, rather it is an issue with YouTube accounts that have a Google+ profile and chose to not use real name on YouTube.