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My Yahoo is set as my homepage but ever since i updated to firefox 13 it is saying i signed in somewhere else and must re-sign in to get my homepage & toolbar

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  • Last reply by cor-el

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My homepage is set as my personal my yahoo page. Never had a problem with it until the firefox 13 update. Now when i open firefox it goes to the basic my yahoo homepage and says that i must have signed in somewhere else and will need to re-sign in to get my personal page and to have my personal toolbar load.

My homepage is set as my personal my yahoo page. Never had a problem with it until the firefox 13 update. Now when i open firefox it goes to the basic my yahoo homepage and says that i must have signed in somewhere else and will need to re-sign in to get my personal page and to have my personal toolbar load.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Also check the cookie exceptions to make sure that you aren't blocking cookies.
To see all the History and Cookie settings, select:

  • Firefox/Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Modified by cor-el