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JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

Posted

I have both JAWS 12 and 13.0.852 installed on Windows 7 64 bit. My Firefox version is 10.0.4 ESR. The JAWS virtual pc cursor is on but when I press the up and down arrows on a web page, nothing is spoken. It doesn't seem to recognize tables either. It works fine in Internet Explorer.

Here is a sample page: http://www.usability.com.au/resources/tables.cfm

I've already repaired JAWS and it made no difference.

I also noticed that while in FF browser, if I press ins+v, it brings up the Quick Settings for Firefox but the same options are not there (there are fewer) as when using Internet Explore. For example, the 'List and Table Options' is not there.

Chosen solution

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Read this answer in context 2

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • Picasa plugin
  • iTunes Detector Plug-in
  • LogMeIn, Inc. Remote Access Components
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DivX Plus Web Player version 2.2.0.52
  • AmazonMP3DownloaderPlugin 1.0.15
  • Logitech Device Detection
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1830
  • DivX VOD Helper Plug-in
  • 4.0.50826.0
  • Office Plugin for Netscape Navigator
  • JInitiator 1.3.1.26 for Netscape Navigator (DLL Helper)
  • JInitiator 1.3.1.21 for Netscape Navigator (DLL Helper)
  • JInitiator 1.3.1.18 for Netscape Navigator (DLL Helper)

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.4) Gecko/20100101 Firefox/10.0.4

More Information

Nathan2055 11 solutions 110 answers

Helpful Reply

Are you sure this software is compatible with Firefox? To check, make sure you have only the latest version installed of the problem plug-in, then update Firefox to the latest version by going to this link (direct from Mozilla download servers), and then see if it works.

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97065 answers

Chosen Solution

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Question owner

Wow. Thank you so much! That did the trick. JAWS is now working fine.