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I'm using outlook email, Firefox 11 and Windows 7 Home but email links do not open Firefox even though it's my default browser, Fix?

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  • 10 have this problem
  • 8 views
  • Last reply by Jetster

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My email links fail to open Firefox 11. They used to last week but IE updated and now links in my outlook emails do not open Firefox 11 even though it's my default browser. When I change to IE as the default the links open IE.

Your assumptions about my browser, operating system and others are correct.

VERY FRUSTRATING. HELP, Please

My email links fail to open Firefox 11. They used to last week but IE updated and now links in my outlook emails do not open Firefox 11 even though it's my default browser. When I change to IE as the default the links open IE. Your assumptions about my browser, operating system and others are correct. VERY FRUSTRATING. HELP, Please

Chosen solution

Vivek.Wilfred's solution worked for me (after a restart). Thanks!

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Hi,

Please also try this: Windows Control Panel > Default Programs > Associate a file type or protocol with a program > look for .url > Change program to Firefox.

edit: You have to restart Outlook or sometimes reboot the system for the change to take effect. Thanks AUnderhill.

Default Programs

Modified by Vivek

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Chosen Solution

Vivek.Wilfred's solution worked for me (after a restart). Thanks!

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I had done everything correct EXCEPT a re-boot. I should know that!!! Thanks for kicking me in the head and waking me up.