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How to get rid of Babylon search for ever?

Posted

Hi, Somehow, Babylon toolbar and search provider got installed. And now I want to get rid of it. So, 1) I uninstalled it from "add or remove programs" in the control panel 2) cleared out the "add-ons" from all the browsers and even 3) searched the registry for "Babylon" and deleted all the traces of it 4) searched C: drive for the keyword "Babylon" and deleted all the folders

But still to my surprise, the search results of about:home in Firefox 11.0 came out of "Babylon"

Chosen solution

For those of you who are infected By Babylon, these steps should help you remove it fully:

  1. Click Start, then Control Panel, then Uninstall a Program. Remove anything related to Babylon.
  2. Open Firefox. Type about:addons into your address bar, press Enter. Click on Extensions, then Remove any Babylon or other unwanted toolbars and extensions. Restart Firefox.
  3. Install https://addons.mozilla.org/en-US/firefox/addon/searchreset/
  4. Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

This should help fully remove Babylon. Another technique that you can do is to do a Full Firefox Reset. Reset Firefox – easily fix most problems

Read this answer in context 33

Additional System Details

This happened

Every time Firefox opened

This started when...

after removal of Babylon Tool Bar

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Picasa plugin
  • Version 2.7.5.6365
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Next Generation Java Plug-in 10.3.0 for Mozilla browsers
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
avast! WebRep
7.0.1426
true
wrc@avast.com
WordWeb one-click lookup
5.0.1701
true
wcapturex@deskperience.com
IDM CC
7.2.6
false
mozilla_cc@internetdownloadmanager.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
font.internaluseonly.changed
false
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.suggested-driver-version
257.21
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.msaa
3
gfx.blacklist.webgl.opengl
3
keyword.URL
http://www.google.co.in/search?&q=
network.cookie.prefsMigrated
true
network.http.max-connections-per-server
6
network.http.max-persistent-connections-per-server
3
places.database.lastMaintenance
1331658205
places.history.expiration.transient_current_max_pages
53666
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 8400 GS
Vendor ID
10de
Device ID
06e4
Adapter RAM
Unknown
Adapter Drivers
nv4_disp
Driver Version
6.14.11.7516
Driver Date
5-2-2008
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

does this thread https://support.mozilla.org/en-US/questions/746530 help you out any?

cxspan 0 solutions 1 answers

I had the exact same problem and had tried the exact same steps. I followed dr_watson's steps on the following page to change the about:home search url. This fixed the issue.

http://support.mozilla.org/en-US/questions/779082#answer-187996

Modified by cxspan

strikeforce 0 solutions 1 answers

I just done a "System Restore"...and poofffff!!

kischmir 0 solutions 1 answers

Helpful Reply

Hi - I had this problem and nearly tore my hair out trying one suggested solution after another. Even my super anti-virus service couldn't get rid of it. In desperation I wrote a strong letter to tech support at babylon.com and received a reply. I'm pasting this in below. BUT FOLKS, IT WORKS! I am finally free of this pesky search engine that kept bobbing up on my two browsers despite my efforts to free myself from its embrace. I hope it works for you.


Hello

Thank you for taking the time to write us.

Please accept my apology for any inconvenience.

Watch how to remove Babylon and all of it's [sic] features in the next video:

http://www.youtube.com/watch?v=Z1y9Lbsv1_0&feature=plcp

In order to uninstall Babylon and all is [sic] features completely ,follow the steps below :

1) Uninstall Babylon Software: http://support.babylon.com/index.php?/Knowledgebase/Article/View/177/0/uninstall-babylon-software


2) Change Babylon Home Page (Internet Explorer \ Firefox \ Google Chrome): http://support.babylon.com/index.php?/Knowledgebase/Article/View/175/0/change-babylon-home-page


3) Remove Babylon search provider & Uninstall Babylon Toolbar Software http://support.babylon.com/index.php?/Knowledgebase/Article/View/213/0/uninstall-babylon-toolbar-software


  • Tab issue:

In case you open a new tab, and Babylon Search still appears, please do the following:

For FireFox: Write in the adress line "about:config" and enter. Confirm the message. Look for "Babylon". Open the entries and empty them out.

For Internet Explorer: Open your Internet Explorer browser, click on "Tools", then "Internet Options" and in the section "Tabs" click on "Settings". It will open a new window, on the option "When a new tab is opened, open:" in the drop-down menu please choose "Your first homepage". Then click OK, Apply and OK.

If I can be of further assistance, please turn to our live chat at: http://support.babylon.com/visitor/index.php?/LiveChat/Chat/Request/_sessionID=n42gabc9b3cfqef5bhd79hiabcq92klh/_proactive=0/_filterDepartmentID=/_randomNumber=30/_fullName=/_email=/_promptType=chat

Babylon Support Team


Ticket Details Ticket ID: MPN-897-10898 Department: Private Consumer Tech. Support Type: Issue Status: On Hold Priority: Low

Support Center: https://support.babylon.com/index.php?/default_import

MagorRight 0 solutions 9 answers

Helpful Reply

Bablony is evil it slows down your computer. How to destroy Babylon: 1 Go to Spybot .com down load spybot and install it. 2 Run spybot. It will detect Babylon and a bunch of other spyware and remove it. 3 Spybot will tell you that it didn't get all of Babylon and that there is some it left in your ram. 4 Spybot will ask if it can run when you restart your computer, restart your computer and the rest of Babylon will be removed. Enyoy speed of your computer.

Modified by MagorRight

tamilselvan 0 solutions 1 answers

I had same issue , below procedure works for me:

1. Help --> trobuleshooting information --> reset firefox ( right to corner)

ringoffirefox 0 solutions 1 answers

It seemed I was able to get rid of it with standard Windows Add/Remove Programs. However the "Tab issue" remained. That's where the instructions provided by kischmir came in handy. I found all of the babylon items and right clicked each and chose "reset". It seems the problem has been solved.

abhi7848 0 solutions 1 answers

Here is what you need to do next once the above steps are done and you have restarted your system:

1) Open firefox and type “about:config” in the URL. Click on “I will be careful…” button.

2) Now on the next page in the search bar type “babylon” and press enter.

3) Right click on each of the entry and just select “reset” from the option. Thats it.


Restart your browser and thats it. Enjoy.......

Marcio Couto 0 solutions 1 answers
  • Write in the address bar "about:config" and enter -> confirm the message -> search for "Babylon" in the Filter bar -> open the entries and empty them out.
  • You just double click and erase the link. leave it blank.
  • After you deleted everything, restart your browser and it will not be on your new tab page.
dephillips 0 solutions 1 answers

I found it and it was easy, go to HELP at the top left of browser border. select TROBLESHOOTING INFO. Info. then select RESET Firefox on the button on the right. it will close the browser and open to a cleaned out Firefox with your bookmarks contained. Good by Babbaaa.

Modified by dephillips

Stratusfear8 0 solutions 6 answers

I got rid of it once and for all. This is lengthy so print it out. I found all the places in my computer that Babylon was hiding.

For starters: Hit your registry...Heres how:

Hit the Windows button on your keyboard and "R" at the same time. When the window comes up, type in "REGEDIT". Once in the Registry Editor, go up to EDIT (in the file, edit, view, favorites, help). Go to "Find", and type in "babylon". This will go through your entire hierachy of files and folders on your computer. Every time "babylon" finds a hit, DELETE that entire folder in the left pane. YOU DON'T NEED IT! Just deleting the "string or key" will leave the folder to "reproduce" or whatever the heck it does so it doesn't go away. Just delete the entire folder that the strings/key was in.

Ok once thats done, go to your start button on your computer and hit "Search". and type in "Babylon". This will find any files or folders with that name in it, on it, around it, over it, and under it!!! DELETE all hits that it finds. YOU DON'T NEED IT/THEM!!

Your not done yet...

Next, open a new browser window....I know, you probably still see the babylon thing...well so did I even after doing what every one said to do. I TOOK IT A STEP FURTHER!!

Open a new tab. Get rid of the babylon address crap thats in there and type:

  about:config 

and hit enter. You will see a list come up. In the "Search" space, type the word Babylon in there. A list of everything associated with that word comes up. Now this is where you will modify ALL these "strings.

Right click every one that has the word "babylon" and modify it to say "google". DO THAT WITH ALL OF THEM.

I also toggled the "boolean" string to say "false". I don't know why but I did it.

You will still see the Babylon stuff on the left side of this screen but as long as your strings don't have the word "babylon" in it then your good to go.

SO....to make a long story longer lol.. This is what you should have...

browser.babylon.HPOnNewTab; search.google.com

extensions.BabylonToolbar_i.newTabUrl; http://search.google.com/?aff...blah, blah

extensions.BabylonToolbar_i.prdct; GoogleToolbar

extensions.BabylonToolbar_i.prtnrId; google

extensions.BabylonToolbar_i.newTab; false (this one was just because)

One last thing. In your browser window to the right of your address bar, there is another search box with a tiny little arrow on the left side... click on that little arrow and if Babylon is in there... DELETE IT!!!!!

I hope this helps.

Rhon

alfredkassar 0 solutions 2 answers

hey thank you man, you rock

alfredkassar 0 solutions 2 answers

works 100%, .... i also removed AVG , ... 10x

comgeek888 0 solutions 12 answers

Although Babylon is a legitimate website but its toolbar and browser add-ons use malicious tactics and they become annoying when they frequently redirect your web search and web links to babylon. Its categorized as browser hijacking malware.

to get rid of babylon search malware, install a legitimate anti-malware from this web, you may also find there instructions to manually uninstall babylon search from your computer http://www.techvts.com/babylon-search-virus-removal

duskstorm9 0 solutions 1 answers

i did what strikforce did (system restore) and it worked !

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8019 answers

Another thread of interest, with solutions, including removal from IE is

Also see

In future try to take care what you download and install, there is often some small print warning somewhere that you are installing the additional software and changing things on your computer. These sorts of things presumably earn money and will continue to be offered widely.

If you find a new solution or tip; especially the names of the toolbar or whatever that needs removing, and what it was that installed Babylon; by all means post in this thread.

If you are having a problem yourself it is best if you start your own thread by asking a question.

Modified by John99

Ibshabazz 0 solutions 1 answers

i have found the answer to get rid of the babylon bull crap. 7/16/12.........

the only way it got on your computer in the first place was by downloading something else. this is an easy fix if you remember WHEN you downloaded what ever it was, all you do is:

go to you control panel and restore your computer after you have done the normal uninstall that didnt work for any of us. restore your computer to about a few days before you downloaded whatever you downloaded and it wiiiillllll be gone. promise.

just restore your computer after you uninstall. this should help you guys, its a pain in the butt.

edit by a mod - inverted case - lowercase for improved readability, added white space J99

Modified by John99

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8019 answers

OS System Restores are not always a good method of solving problems, and I would certainly not recommend them as first choice for trivial uninstalls.

  • users may not have suitable recent restore points
  • other info is going to be lost, some of that may be considered to be important
  • restores sometimes break things, including occasionally Firefox or its features

Incidentally why even bother with the uninstall if you are restoring to a point a few days before the software was downloaded ?


The new firefox reset feature available from the troubleshooting menu (or from safe mode in some fx versions) may help.

Modified by John99

Mimi2 0 solutions 1 answers

Dephillips' solution absolutely fixed the problem (go to Firefox drop-down menu upper left corner, click help, open troubleshooting information, click reset Firefox and Voila!)! Thank you so much - I was about to lose my mind trying to get rid of this thing. Thank you!!!

Modified by Mimi2

ekimg 0 solutions 2 answers

I cannot get rid of the extensions in the about:config each time the are reset the next time fire fox opens they are back.

All other components of babylon are removed.