Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't shutdown when I close it, and it stays running but won't reload on screen when asked. It says Firefox is running and won't let me reload. I end up closing it with Task Manager. Suggestions?

more options

see sentences above. Firefox stays running, but the screen clears of Firefox and I can't restart it from the icons.

see sentences above. Firefox stays running, but the screen clears of Firefox and I can't restart it from the icons.

Chosen solution

Hi,

Please see this. Please note that the definite way to close Firefox is File (Alt + F) > Exit and would usually take a few seconds depending on the history clearing settings in Tools (Alt + T) > Options > Privacy > Settings beside Clear History when Firefox closes. If a plugin is causing delay you can also try to End Process the plugincontainer process and check if Firefox closes on its own.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi,

Please see this. Please note that the definite way to close Firefox is File (Alt + F) > Exit and would usually take a few seconds depending on the history clearing settings in Tools (Alt + T) > Options > Privacy > Settings beside Clear History when Firefox closes. If a plugin is causing delay you can also try to End Process the plugincontainer process and check if Firefox closes on its own.

more options

Solved. Thank you.