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It is imposible to install Adobe Flash player 11.1

Posted

It is imposible to install Adobe Flash player, in Explorer it works without problems?

Chosen solution

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

You have the Plugin version 9.0.45 for Firefox installed -- a very old version. In Add-ons > Plugins you shpuld see "Shockwave Flash (version)".

Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/

  • only the most popular/used Plugins are known by this page
  • page will detect only installed, enabled Plugins

Install or update Adobe Flash

  1. Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Read this answer in context 8

Additional System Details

This happened

Every time Firefox opened

This started when...

since five years

Installed Plug-ins

  • Google Update
  • Facebook Video Calling Plugin
  • 4.1.10111.0
  • Nexus Personal Plug-Ins
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • Octoshape embedded video plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Shockwave Flash 9.0 r45
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

SafeBrowser 550 solutions 2392 answers

Chosen Solution

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

You have the Plugin version 9.0.45 for Firefox installed -- a very old version. In Add-ons > Plugins you shpuld see "Shockwave Flash (version)".

Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/

  • only the most popular/used Plugins are known by this page
  • page will detect only installed, enabled Plugins

Install or update Adobe Flash

  1. Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

epuariea 0 solutions 10 answers

I ran into that issue for one of our user's. He had plugins locked. I found that by goign to the flash player install site and when it tried to install it i saw a Blocked tab/link come up on the web page screen. We clicked on that and it brought us to the plugin configuration screen and once we unlocked it Flash installed and worked fine.

Hope this helps!

oakleaf 0 solutions 2 answers

I have repeatedly tried installing the Adobe Flash Player, as instructed, and the process seems to be successful: I get a page in Firefox that says "You have successfully jnstalled Flash Player". But i haven't!

epuariea 0 solutions 10 answers

What version of FF? In FF 8.0 I know you need to use the flash player plugin. For IE you need the flash player active x. I deploy both to our windows 7 64 bit systems company wide and have no issues with either. I had an issue with one install of FF, the person had accidently disabled Plug-in's, somthing to think about. For Adobe Flash player I go the extra step and applied for the lic to distibute Flash and Skockwave. They then send you a specail link to download the installs for deployment, not sure if your trying to deploy the install or not. I think it's easier to work with the install file rather then trying to auto install from the flash player page? Maybe you have something in firefox disabling the plugin?

GoodLuck!

cor-el
  • Top 10 Contributor
  • Moderator
10754 solutions 96765 answers

That old Flash plugin (NPSWF32.DLL) may have been installed in the plugins folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\), so you can see if it shows there and remove the file.
If you still have a components folder then remove that folder as well.

See also:

oakleaf 0 solutions 2 answers

I finally solved by problem by: reinstalling Firefox; and updating all plug-ins as noted by Firefox: Java and Silverlight in particular.

jsnimurphy 0 solutions 3 answers

This sounds like a different issue,but in case someone finds this thread for the issue we had, here's a solution:

On 6/11/2012 an Adobe flash update caused Hulu and YouTube flash content to stop working in Firefox on one of our Win7 laptops. We confirmed this issue on a Vista desktop when we updated Adobe flash. We fixed both by 1) upgrading Firefox (I think we went from version 12 to 13) and 2) implemented the fix found here: http://forums.adobe.com/thread/1018071

Notes: step 2) above seems to be the critical factor. On one system, we had to run notepad as Administrator to update the mms.cfg file. We also did several uninstalls and reinstalls of flash, and reboots along the way to figuring this out, so it's possible there are some order dependencies. Also, when you edit mms.cfg, make sure the file extension is "cfg" and you don't create, for example, mms.cfg.txt.

For those who don't want to or can't follow the link above, here's the important snippet:

"... To disable, add the following line to your mms.cfg file located in:

Windows 32bit: C:\windows\system32\macromed\flash

Windows 64bit: C:\windows\syswow64\macromed\flash

ProtectedMode=0

If the mms.cfg file does not exist, create one using any standard text editor (e.g.. notepad) [...] Depending on your operating system, you might need to first save the mms.cfg file to a writable location (such as your documents or desktop folder) and then copy the file into the destination folder using Windows Explorer.

To enable Protected Mode, simply remove the line from the mms.cfg file."

SafeBrowser 550 solutions 2392 answers

Note to anyone reading this thread.

The above reply by jsnimurphy applies only to Shockwave Flash version 11.3.300.257 or higher. The original poster was trying to install Shockwave Flash 11.1. Protected Mode does not exist in versions of Flash prior to 11.3.300.257.

Modified by SafeBrowser

jsnimurphy 0 solutions 3 answers

Sorry - should have said my update was for 11.3.300.257 - I didn't have the version in front of me. This thread is high on the search results when I was looking for a solution and I was just trying to save folks some trouble.

eduardojuan 0 solutions 6 answers

The only way to allow You Tube videos or listen to Pandora on Firefox is to use Adobe Flash v. 11.2.202.233. The solution offered does not permit this.

However, using 11.2.202.233, does not allow Real Player to convert You Tube files to MP3 audio only. To do this, the later version as suggested in the solution is needed.

This is a conundrum that is only up to Firefox to fix.

James
  • Top 25 Contributor
  • Moderator
437 solutions 3156 answers

eduardojuan wrote: This is a conundrum that is only up to Firefox to fix.

That Adobe needs to fix rather...