Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web address is blank when I open a new page

  • 4 replies
  • 10 have this problem
  • 3 views
  • Last reply by cor-el

more options

just upgraded my Firefox browser from 3.X to the latest (10.0.2) version. I'm generally happy with it, but I do have one minor problem in how it behaves.


I often have a lot of pages open in my browser. When I want to open an additional page, I sometimes like to open it in a new window, rather than a new tab. When I do this in Firefox 10, the web address for this new window is blank, although the page displays properly. If I try to bookmark it, it will bookmark properly, and if I click on the small rectangle in the otherwise blank address bar, the address will then display. This problem doesn't occur when I open something in a new tab...only in a new window. There are a number of reasons I want to see a web site's address, including being able to copy it to insert into an email. 

I've looked at the browser settings, and there doesn't seem to be anything that would affect this. Has anyone else had this minor problem? I guess it only means one extra click to get it to display, but this seems like a glitch. Any suggestions?

Modified by ghaselbe

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Starting up in Safe Mode with the add-ons disabled prevented the problem from occurring. Starting up normally with hardware acceleration unchecked did not fix the problem. I assume that I should disable the Add-Ons, one-by-one, until I find one that is messing up display of the web page address?

more options

To open a new window, I right-click on either a bookmark or a link and that gives me several choices (Open Link in New Tab, Open Link in New Window, etc.). If I choose New Tab, it goes to the web page and shows the address; if I choose New Window, it goes to the web page, but doesn't show the address...it just shows a little, blank rectangle, and the grayed-out words "Go to a web site." [see below]

Finally, since I first posted, I have discovered that, if I click on this little rectangle in the address bar of the new page, the browser stays on the page and the address then appears. Interestingly, although all of my Bookmarks transferred in the update, and work fine, many of them lost the unique little icon that often precedes the name and also just display the little rectangle.

more options

Try to restore the favicons with this extension: