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I just upgraded to 10...and now links and buttons black out when my cursor moves over them, and my entire window goes black whenever I scroll.

Posted

I just upgraded to Firefox 10 and had to go back to 3.6 because 10 doesn't seem to work on my computer. I have a windows 7 pc. After upgrading, whenever I moved my cursor over a button or link, that link blanks out or a black bock appears over it. Additionally, whenever I try to scroll, the entire window goes black until I stop scrolling.

Chosen solution

Hi Nester88,

I'd try starting Firefox in Troubleshoot Firefox issues using Safe Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I upgraded to Firefox 10

Installed Plug-ins

  • npdnu
  • npdnupdater2
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • AmazonMP3DownloaderPlugin 1.0.15
  • Shockwave Flash 11.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • 4.0.60831.0
  • MSN® Toolbar
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Motive Plugin for Mozilla Browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.23) Gecko/20110920 Firefox/3.6.23

More Information

There was nothing in troubleshooting for this

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Chosen Solution

Hi Nester88,

I'd try starting Firefox in Troubleshoot Firefox issues using Safe Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!