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On my work pc only, I cannot click on links in the upper part of the screen while using firefox. This "dead area" affects only about the top 20% of the page, while below that I can click on all links.

  • 2 replies
  • 3 have this problem
  • 11 views
  • Last reply by mhamner33

This does not happen on my laptop computer or on any other program my work computer runs.

This does not happen on my laptop computer or on any other program my work computer runs.

Chosen solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Chosen Solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Thanks! This seems to have fixed the problem.