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Incompatible Norton tool bar

Posted

How do I go back to the last version in the 9 series? I need my Norton toolbar, but it doesn't work with FF10. I tried the forcing, but that doesn't work. All my logons are stored in Norton.

How do I go back to the last version in the 9 series? I need my Norton toolbar, but it doesn't work with FF10. I tried the forcing, but that doesn't work. All my logons are stored in Norton.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • 4.0.60831.0
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

Matt_G
  • Administrator
  • Moderator
365 solutions 1860 answers

Hey lloydaw,

There are a lot of benefits to running the latest version of Firefox. You might want to check out the Nightly Tester Tools add-on to force compatibility. Use it at your own risk though!

If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article Install an older version of Firefox.

Hopefully this helps!

Hey lloydaw, There are a lot of benefits to running the latest version of Firefox. You might want to check out the ''Nightly Tester Tools'' add-on to force compatibility. Use it at your own risk though! If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article [[Installing a previous version of Firefox]]. Hopefully this helps!
Swarnava Sengupta
  • Locale Leader
492 solutions 3268 answers

btw Norton released patch for Firefox 10 already, See:

if you are still having problem, please open a support ticket, or create an account to Norton Forum and ask them whats up :) Good Luck!

btw Norton released patch for Firefox 10 already, See: * http://community.norton.com/t5/Norton-Internet-Security-Norton/FireFox-10-Final-amp-Norton-Toolbar-Norton-Toolbar-Disable-at/m-p/647993 if you are still having problem, please open a support ticket, or create an account to Norton Forum and ask them whats up :) Good Luck!
mluna
  • Administrator
70 solutions 486 answers

Hi,

Can you try doing a live update of Norton? http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/m-p/648241/highlight/true#M192860

Let me know if you need more help, Michelle

Hi, Can you try doing a live update of Norton? http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/m-p/648241/highlight/true#M192860 Let me know if you need more help, Michelle