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Firefox crashes

Firefox
AliceWyman replied 14 years ago
firaseto
firaseto

firefox freeze

firefox freeze

All Replies (1)

AliceWyman
AliceWyman
  • Moderator

I went to crash-stats.mozilla.com to find the report for the crash ID you furnished (in "more system details"). I searched on bd3e9029-5ef1-4b5e-a781-2e2eeef51392 but nothing came up (I tried multiple times). Are you sure you posted the right crash report ID? It should begin with bp- - see Troubleshoot Firefox crashes (closing or quitting unexpectedly) at the end of the article.

If Firefox freezes (instead of closing with the Mozilla Crash Reporter) see Firefox hangs or is not responding - How to fix.