This thread was archived. Please ask a new question if you need help.
All Replies (1)
I went to crash-stats.mozilla.com to find the report for the crash ID you furnished (in "more system details"). I searched on bd3e9029-5ef1-4b5e-a781-2e2eeef51392 but nothing came up (I tried multiple times). Are you sure you posted the right crash report ID? It should begin with bp- - see Firefox crashes - Troubleshoot, prevent and get help fixing crashes at the end of the article.