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Every time I click on a news video--ad plays then show This video no longer available--but when do the same thing on Explorer--plays as normal

  • 2 replies
  • 1 has this problem
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  • Last reply by Maintainer

Maintainer
Maintainer
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When looking at ATT screen--when click on one of the thumbnail news items--if there is a video associated--when click on the video, ad plays then shows "loading" the screen with "this video no longer available" but when using Explorer or Chrome--plays as normal

When looking at ATT screen--when click on one of the thumbnail news items--if there is a video associated--when click on the video, ad plays then shows "loading" the screen with "this video no longer available" but when using Explorer or Chrome--plays as normal

Modified by Maintainer

All Replies (2)

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Maintainer
Maintainer Question owner
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Tried your solution--no change--also noted that one user said that if he just runs in "safe" mode, problem goes away--tried that too--still got the "this video no longer avail-----"