Why can't I click on certain parts of my screen only when using firefox. I can not use the top part of my scroll bar, but can use the bottom. I cannot click on the top part of any sites, but can click on any other part of the site.
When using firefox, I cannot use my top arrow or click on the top part of the scroll bar to make it move. I can use the middle and bottom of the bar. I also cannot click on certain items that are on a certain part of a web page (top section). When I use firefox to open my email the same thing happens. I cannot click on the top part of the email page such as the delete tab, check email tab, etc. I can however click on everything when I use internet explorer, so I'm not sure if this is a firefox issue or not. Thank you
Chosen solution
Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themesRead this answer in context 👍 2
All Replies (2)
Chosen Solution
Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Thank you!! Problem solved.