Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click certain links at the amazon sites nothing happens. The message of javascript:void(false) appears in the south left corner of the screen.

  • 2 replies
  • 9 have this problem
  • 48 views
  • Last reply by julioencasa

julioencasa
julioencasa
more options

This only happens in the amazon site and specifically in the cart page when pressing the "delete" or "save for later" options. The message appears even before i click on the option.'

This only happens in the amazon site and specifically in the cart page when pressing the "delete" or "save for later" options. The message appears even before i click on the option.'

Chosen solution

That usually indicates a JavaScript onclick action that isn't working. Such a link may also be added by a jQuery script after the page load has finished.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
more options

Chosen Solution

That usually indicates a JavaScript onclick action that isn't working. Such a link may also be added by a jQuery script after the page load has finished.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

julioencasa
julioencasa Question owner
more options

Thanks. It did work. The message of javascript:void(false) still appears in the corner of the screen, but the link does work. To be honest, i never did put any attention to those messages so I do not know if it is fact ok that the message continues to show.