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the top two inches of my firefox screen seem non responsive i.e. unable to click on links or grab the scroll bar on the right hand side of the screen if it is within the top two inches below the tool bar

Posted

It seems that for whatever reason, I am unable to click on any links, pictures, or anything really within the top two inches of my internet browser screen, it seems like a "dead zone of sorts. the tool bar is fine, and from about two inches down on the screen everything is responsive.

It seems that for whatever reason, I am unable to click on any links, pictures, or anything really within the top two inches of my internet browser screen, it seems like a "dead zone'' of sorts. the tool bar is fine, and from about two inches down on the screen everything is responsive.

Chosen solution

The Yahoo! Toolbar extension has been reported to cause this issue.

You can keep an eye on this thread:

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

three days ago

Installed Plug-ins

  • Google Update
  • Version 2.3.2.0
  • Google Talk Plugin Video Accelerator version:0.1.44.11
  • Shockwave Flash 10.3 r181
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • GEPlugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17278 solutions 156183 answers

Chosen Solution

The Yahoo! Toolbar extension has been reported to cause this issue.

You can keep an eye on this thread:

The Yahoo! Toolbar extension has been reported to cause this issue. *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes You can keep an eye on this thread: *[[/forums/contributors/707748]]

Question owner

Thanks cor-el, managed to fix the issue with that information. Cheers!

Thanks cor-el, managed to fix the issue with that information. Cheers!