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Underneath my toolbar is an inch-thick invisible zone in which I can't click anything and can't use the scroll bar. How can I fix this?

Posted

For some reason anything near the top of the page and the up button on the scroll bar won't work when I click on them. It also blocks out YouTube videos when I do manage to scroll down.

For some reason anything near the top of the page and the up button on the scroll bar won't work when I click on them. It also blocks out YouTube videos when I do manage to scroll down.

Chosen solution

The Yahoo! Toolbar extension has been reported to cause this issue.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Google Update
  • ActiveTouch General Plugin Container Version 105
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Shockwave Flash 10.1 r85
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • iTunes Detector Plug-in
  • NPWLPG
  • 3.0.40624.0
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17278 solutions 156183 answers

Chosen Solution

The Yahoo! Toolbar extension has been reported to cause this issue.

The Yahoo! Toolbar extension has been reported to cause this issue. *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Question owner

Thanks. In this case it was the Babylon toolbar that was screwing things up for me.

Thanks. In this case it was the Babylon toolbar that was screwing things up for me.