Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The bottom of the window has this thick grey bar, almost a thick strip.. it has no response to mouse clicks, etc. and i can't get rid of it; it stays on even in full-screen mode. Please help me get rid of this..

  • 2 replies
  • 2 have this problem
  • 3950 views
  • Last reply by bronze

more options

Here is an image of the issue to help you see the problem easily.

Chosen solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Woohoo! ..just put in a 'lil bt of effort into it. Thanx.

)

..i guess it was to do with Google Toolbar - which kept working. Now the funny grey strip is gone, and so is gToolbar. ..oh well!