Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

xml.freecause.com:443 uses an invalid security certificate. The date, year, time all are correct on my Vista system.

  • 4 replies
  • 155 have this problem
  • 46 views
  • Last reply by melstepp

analyons
analyons

The first time it happened, I rebooted, and it seemed to be OK... Now it's back again... and the error message will not go away when I cancel.... keeps popping back up - to close the page, I have to quickly X the page immediately after hitting cancel.

The first time it happened, I rebooted, and it seemed to be OK... Now it's back again... and the error message will not go away when I cancel.... keeps popping back up - to close the page, I have to quickly X the page immediately after hitting cancel.

Chosen solution

here is what i did i opened up two windows , went in to the one that would work , clicked on firefox opened up add ons went to extensions and removed every one and this mainly shows up for one called free cause tool bar support or something , its the one causing the problem , but if u delete it and the problem consists i suggest deleting all the extensions , and if u really need them just re install them when the website asks for them.

Read this answer in context 👍 3

All Replies (4)

Drew423
Drew423

Chosen Solution

here is what i did i opened up two windows , went in to the one that would work , clicked on firefox opened up add ons went to extensions and removed every one and this mainly shows up for one called free cause tool bar support or something , its the one causing the problem , but if u delete it and the problem consists i suggest deleting all the extensions , and if u really need them just re install them when the website asks for them.

analyons
analyons Question owner

Thanks Drew - that did the trick!

Steverd
Steverd

Same problem, using Firefox 6, Windows 7 I did not have any Free Cause items listed in my extensions. Nothing new, but a Gamers Unite toolbar had a recent update. I uninstalled Gamers Unite and the problem vanished!

melstepp
melstepp

The problem is with the GamersUnite! Snag Bar. This is posted on their website:

If you're seeing this error on your FireFox browser, we apologize for it, we're seeing it too. We're looking to fix this asap.

It's related to the toolbar framework we use, and we are desperately trying to contact them to fix it.

Sorry for the great inconvenience caused.

They suggest you disable the add-on until it is fixed.