Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I enter full screen for a game or video using Firefox the whole "screen" moves to the left, leaving a white space on the right side of my monitor, but the mouse still acts like the image is where it should be, why?

  • 16 replies
  • 2 have this problem
  • 80 views
  • Last reply by ottid88

more options

I have the latest Firefix update, and I am using Windows 7 Home Premium. It's annoying, specifically for games because I have to make sure the cursor is to the right (by a certain amount) of the item I wish to click. This issue is only in Firefox, I have tried in Internet Explorer *shudder* and there is no problem, I do not have any web browsers currently installed.

I have the latest Firefix update, and I am using Windows 7 Home Premium. It's annoying, specifically for games because I have to make sure the cursor is to the right (by a certain amount) of the item I wish to click. This issue is only in Firefox, I have tried in Internet Explorer *shudder* and there is no problem, I do not have any web browsers currently installed.

Chosen solution

Managing the Flash plugin

Check and tell if its working.

Read this answer in context 👍 0

All Replies (16)

more options
more options

Done, and the issue is not resolved. I currently have no Firefox addons at all.

more options

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

more options

Hey, thanks for the help, but the new profile also had the problem.

more options
more options

Still hasn't fixed it, I've included a screenshot, where the cog is next to fridge is the cursor, the fridge is the thing that has been selected, the movement out is what roughly the amount of white space on the right.

more options

Modified by Hasan

more options

Nope, still off centre.

more options
more options

I just disabled all (restarted) and checked, issue is still there

more options

Troubleshooting plugins

Check and tell if its working.

more options

If I disable everything except Flash I still have the issue, I am unsure how to test if it is Flash that is the problem as most things that I am aware of that use fullscreen on the web are Flash applications, disabling Flash means I disable the applications too.

more options

I have also made sure that it is up to date (Flash)

more options

Solved MY many problems with FF6: Went back to IE9. They seem to have resolved their/mine problems :-)

BTW, anyway I can revert back to Mozilla 5 or whatever I had before the historic update??

more options

Chosen Solution

Managing the Flash plugin

Check and tell if its working.

more options

It was the Flash Hardware Acceleration that was causing the problem.

Thanks heaps for the help over the last coupld of days :)

Modified by ottid88