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Solved Archived

Starting this morning when I log onto firefox I get an expired certificate warning for kallout.com. My homepage is Yahoo.com.

Xircal replied
kimball13

I cannot visit any web page it does nothing. Then then I exit it closes but stays open and I have to go to task manager to close it out. I opened IE and did not have any problems.

I cannot visit any web page it does nothing. Then then I exit it closes but stays open and I have to go to task manager to close it out. I opened IE and did not have any problems.
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Chosen Solution

Yes. What you have to do now is to restart in Safe Mode again and then choose the option at the top called "Disable All Add-ons". Then click the button called "Make Changes and Restart".

After that, it's simply a case of re-enabling your add-ons one by one until the problem recurs. Then you know it was the previous one which is the culprit.

All Replies (12)

It's been renamed to "SearchMenu" in Firefox. Update it via this add-on: https://addons.mozilla.org/en-US/firefox/addon/searchmenu-search-faster-in-fi/

I have search menu in my extensions. I still get the same message?

What do you have? The Kallout extension installed, or the stand-alone SearchMenu? Or both maybe?

If you have Kallout, go to Add/Remove Programs and remove it.

I think I just have the extension. I did not see the kallout under add/remove. Under extension I have searchmenu.

OK, to eliminate that as the culprit, disable it then restart Firefox please.

Ok i disabled it and it did the same thing.

Try running Firefox in Use Troubleshoot Mode in Firefox. If it functions properly in that configuration, then one of your add-ons is the culprit.

OK it started fine. One of the add ons is the problem then.

it looks like it is flash video download that is causing the problem.

Chosen Solution

Yes. What you have to do now is to restart in Safe Mode again and then choose the option at the top called "Disable All Add-ons". Then click the button called "Make Changes and Restart".

After that, it's simply a case of re-enabling your add-ons one by one until the problem recurs. Then you know it was the previous one which is the culprit.

flash video download is causing it. thanks

You're welcome.