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Download window brings jagged black lines

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  • Last reply by Xircal

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Hi there

Whenever I open a new downloads window the whole thing seems to be filled with black jagged lines. I have the latest graphics card drivers and I do not experience this problem with any other software - the downloads box on IE works fine. It tends to come and go. I have tried disabling 3d acceleration but to no avail. It also happens when I open a new window and switch between them. I have a screenshot saved on my computer if that helps.

Hi there Whenever I open a new downloads window the whole thing seems to be filled with black jagged lines. I have the latest graphics card drivers and I do not experience this problem with any other software - the downloads box on IE works fine. It tends to come and go. I have tried disabling 3d acceleration but to no avail. It also happens when I open a new window and switch between them. I have a screenshot saved on my computer if that helps.

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Try running Firefox in Use Troubleshoot Mode in Firefox. If it functions properly in that configuration, then one of your add-ons is the culprit.