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Please confirm you are not a Robot does not display words, or text entry area!

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  • 56 have this problem
  • 22 views
  • Last reply by ISGoodwin

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When I try to set up a new Sync account, I get to the Robot section with the words "Please confirm you are not a Robot". There are no words, or anywhere to type. I do have a screen image. If I click next, obviously, I get the error "incorrect words, try again"...

Is this my setup, or something odd?

When I try to set up a new Sync account, I get to the Robot section with the words "Please confirm you are not a Robot". There are no words, or anywhere to type. I do have a screen image. If I click next, obviously, I get the error "incorrect words, try again"... Is this my setup, or something odd?

All Replies (2)

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http://support.mozilla.com/en-US/questions/794781

this is same question written in Chinese, the reply reminded me.... I found my question is the "Request Policy" plug-in blocks the request of confirmation image, other adblock-like plug-in may got the same problem, allow requests before sync setting, try it!....

Modified by remarklin@gmail.com

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The only add-on that should be blocking anything is Adblock Plus. I disabled it and tried again without any different results. I do have HTTPS-Everywhere as well, but that shouldn't affect anything either.

Anyway, including image of the dialog box as I see it!