Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After I downloaded Morzilla and opened it, an aol page with all kinds of junk appeared

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

cichantk
cichantk
more options

New computer. I downloaded the latest Morzilla Firefox browser software. When I clicked on the icon an aol page was there with all kinds of junk...not the morzella-google page. No morzilla toolbar, no bookmark capability. Just aol ads.

I am already an aol member so I just want a better browser.

New computer. I downloaded the latest Morzilla Firefox browser software. When I clicked on the icon an aol page was there with all kinds of junk...not the morzella-google page. No morzilla toolbar, no bookmark capability. Just aol ads. I am already an aol member so I just want a better browser.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Where did you download Firefox from?
If you get it from an official Mozilla download mirror you won't get "extras" like AOL, Yahoo, or Bing garbage.

http://www.mozilla.com/en-US/firefox/upgrade.html

cichantk
cichantk Question owner
more options

I did download it from the official website. That is what is driving me nuts! I've installed and uninstalled three times. And still all those aol nonsense.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: