Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using Gmail, I have to relpeatedly sign in although I click Keep signed in

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

drbate
drbate
more options

If I use MS IE, and log in, it works fine, and I can keep signed in, but using Firefox, I have to log in again to get to gmail if I go off at all. I hate IE, and have been using Firefox for years, and usually love it, but this is such a pain, I may have to switch. Others have this same problem. Does it have to do with cookies, and what can be done about it.?

BTW, my Windows 7 crashed a few months ago, and when it was reloaded this was a problem. Previously I could use "http:://google.com/ig as my home page, and it kept the GMail fine. After reload 7, no good. Fix please.google.com/ig

If I use MS IE, and log in, it works fine, and I can keep signed in, but using Firefox, I have to log in again to get to gmail if I go off at all. I hate IE, and have been using Firefox for years, and usually love it, but this is such a pain, I may have to switch. Others have this same problem. Does it have to do with cookies, and what can be done about it.? BTW, my Windows 7 crashed a few months ago, and when it was reloaded this was a problem. Previously I could use "http:://google.com/ig as my home page, and it kept the GMail fine. After reload 7, no good. Fix please.google.com/ig

All Replies (1)

cor-el
cor-el
  • Moderator
more options
  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

See also: