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I have Ver. 3.6.13 and I have reinstalled to no avail. My TABS do not work, I cannot open a new tab...either from the '+' tab or from within the 'File' menu

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Everything else seems to work fine. But I cannot open tabs. I just downloaded the latest and same version and reinstalled. That did not work.

Thank you

Everything else seems to work fine. But I cannot open tabs. I just downloaded the latest and same version and reinstalled. That did not work. Thank you

All Replies (6)

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Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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cor-el, thank you very kindly! It worked!

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You're welcome.

Can you tell us which extension caused your problem?
It help others who read this thread.

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I am not sure. I just went ahead and enabled Adobe, Flash, Java, Google Map, Picassa, Windows Media Player, and Microsoft Office Live.

I did ''not'' enable Silverlight, Shockwave for Director, Java Deployment Toolkit, I-Tunes Application Detection, Hulu Desktop

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That are plugins (Tools > Add-ons > Plugins).

An extension is a more likely cause of your problem.

Did you disable or uninstall any extensions (Tools > Add-ons > Extensions)?

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The Ask Toolbar extension, which ThomasCSS has installed, is known to cause that problem with being able to open new Tabs.