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I cannot remove an ALOT toolbar, the tools/add ons menus are completely blank.

  • 2 replies
  • 43 have this problem
  • 95 views
  • Last reply by Reachastarr
  • Archived

carolj07885
carolj07885

An ALOT and a Zynga tool bar open everytime I open firefox. I cannot find ALOT in the control panel (remove programs) and on the Firefox menu bar, tools-add ons, everything is blank, there is nothing listed.

An ALOT and a Zynga tool bar open everytime I open firefox. I cannot find ALOT in the control panel (remove programs) and on the Firefox menu bar, tools-add ons, everything is blank, there is nothing listed.

All Replies (2)

carolj07885
carolj07885 Question owner

I found the answer. Go to the firefox folder under the start menu and open firebfox in safe mode. then go to the tools menu, add ons and delete the unwanted tool bars.

Reachastarr
Reachastarr

Sorry, but I don't know how to open Firefox in safe mode.