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I can't log in to gmail (I know my password and user name), the page keeps refreshing, but I can log into gmail using Internet Explorer

Firefox
bob66k88 replied
rmogel
rmogel

I can log into gmail via Microsoft's Internet explorer so I know that my user name and password work. I have also added www.google.com to the list of allowable web sites in Firefox. The google account was started about two weeks ago and I had no trouble logging in until about 3 days ago. I have gone thru all the recovery steps suggested by google. I suspect that there is something between Firefox and google that needs fixing, but I do not know what.

I can log into gmail via Microsoft's Internet explorer so I know that my user name and password work. I have also added www.google.com to the list of allowable web sites in Firefox. The google account was started about two weeks ago and I had no trouble logging in until about 3 days ago. I have gone thru all the recovery steps suggested by google. I suspect that there is something between Firefox and google that needs fixing, but I do not know what.

All Replies (4)

TonyE
TonyE

Chosen Solution

Try clearing the cache and deleting cookies for the gmail/google, this can sometimes help with accessing a site that previously worked. For details see how to clear the cache and deleting cookies.

rmogel
rmogel Question owner

I cleared all history and it worked. Thanks

TonyE
TonyE

You're welcome

bob66k88
bob66k88

Thanks! Worked for me also!