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Certain video players not working in Firefox

Posted

First it was the Interactive Radar Map at weather.com refusing to load

http://www.weather.com/weather/map/interactive/Sevierville+TN+37876

All I see is a "loading" animation where the radar should appear for about a minute before being redirected to a page that says "We're sorry. The page you requested is not available. You may have used an outdated link or typed the address (URL) incorrectly. It is also possible that this page no longer exists"

That happens with every Interactive Radar Map at weather.com, not just the one for 37876

Also, I just noticed that Vimeo's video player will no longer load. Here's an example.

http://vimeo.com/17909042

All I see is an image where the video player should be.

Chosen solution

  • If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 6

Additional System Details

Sites Affected

http://weather.com and vimeo.com

Installed Plug-ins

  • nphpclipbook
  • HP Product Detection Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 12.0.1.599
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Default Plug-in
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 4.0.50917.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • RealPlayer(tm) HTML5VideoShim Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

Application Basics
Name
Firefox
Version
3.6.13
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
FireFTP
1.0.10
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
FireFTP button
1.1.1d
true
{9BAE5926-8513-417d-8E47-774955A7C60D}
Flashblock
1.5.14.2
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Greasemonkey
0.8.20100408.6
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Ad Muncher Browser Extensions
2.0
true
{3ED591BC-7CC7-495B-A526-B2431356EDC1}
New Tabs at the End
1.0
true
new-tabs-at-end@forerunnerdesigns.com
RealPlayer Browser Record Plugin
14.0.0
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
HP Smart Web Printing
4.51
true
smartwebprinting@hp.com
Flagfox
4.0.11
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
HP Detect
1.0.5.1
true
{ab91efd4-6975-4081-8552-1b3922ed79e2}
Save Images
0.6.8
true
LDSI_plashcor@gmail.com
DVDVideoSoft Menu
1.0.1
true
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.weather.com/weather/hourbyhour/graph/37876
browser.startup.homepage_override.mstone
rv:1.9.2.13
dom.disable_open_during_load
false
extensions.lastAppVersion
3.6.13
network.cookie.prefsMigrated
true
places.last_vacuum
1288344014
print.print_printer
HP Photosmart C4400 series
print.printer_HP_Photosmart_C4400_series.print_bgcolor
false
print.printer_HP_Photosmart_C4400_series.print_bgimages
false
print.printer_HP_Photosmart_C4400_series.print_command
print.printer_HP_Photosmart_C4400_series.print_downloadfonts
false
print.printer_HP_Photosmart_C4400_series.print_edge_bottom
0
print.printer_HP_Photosmart_C4400_series.print_edge_left
0
print.printer_HP_Photosmart_C4400_series.print_edge_right
0
print.printer_HP_Photosmart_C4400_series.print_edge_top
0
print.printer_HP_Photosmart_C4400_series.print_evenpages
true
print.printer_HP_Photosmart_C4400_series.print_footercenter
print.printer_HP_Photosmart_C4400_series.print_footerleft
&PT
print.printer_HP_Photosmart_C4400_series.print_footerright
&D
print.printer_HP_Photosmart_C4400_series.print_headercenter
print.printer_HP_Photosmart_C4400_series.print_headerleft
&T
print.printer_HP_Photosmart_C4400_series.print_headerright
&U
print.printer_HP_Photosmart_C4400_series.print_in_color
true
print.printer_HP_Photosmart_C4400_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_C4400_series.print_margin_left
0.5
print.printer_HP_Photosmart_C4400_series.print_margin_right
0.5
print.printer_HP_Photosmart_C4400_series.print_margin_top
0.5
print.printer_HP_Photosmart_C4400_series.print_oddpages
true
print.printer_HP_Photosmart_C4400_series.print_orientation
0
print.printer_HP_Photosmart_C4400_series.print_pagedelay
500
print.printer_HP_Photosmart_C4400_series.print_paper_data
1
print.printer_HP_Photosmart_C4400_series.print_paper_height
11.00
print.printer_HP_Photosmart_C4400_series.print_paper_size_type
0
print.printer_HP_Photosmart_C4400_series.print_paper_size_unit
0
print.printer_HP_Photosmart_C4400_series.print_paper_width
8.50
print.printer_HP_Photosmart_C4400_series.print_reversed
false
print.printer_HP_Photosmart_C4400_series.print_scaling
1.00
print.printer_HP_Photosmart_C4400_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_C4400_series.print_to_file
false
print.printer_HP_Photosmart_C4400_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_C4400_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_C4400_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_C4400_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96977 answers

Chosen Solution

  • If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Helpful Reply

Found out that it's Flashblocker. In a similar post I made to to Vimeo's help forum (not mentioning the radar map), someone there suggested that I add

  • vimeo*

to Flashblocker's whitelist. I did and Vimeo worked just fine. Then when I saw your reply here and the radar map worked fine with Feuer Fuchs in safe mode, I also added *weather* to the whitelist and it too worked just fine.

george.kearse 0 solutions 18 answers

Helpful Reply

An answer that worked for me ...

A big THANK-YOU to dougcoull with his answer to the question “How come Vimeo won’t work with Firefox 4”. (Search Vimeo in FF Help).

Type "about:config" in the address bar of your browser to take you to the config settings.

Scroll down to "dom.ipc.plugins.enabled.npswf32.dll" or cut n paste the term in the Filter.

If the entry is ‘false’, double click the entry to change from 'false' to 'true.

Close FF and then re-open for the setting to take effect.

Please take the effort to inform dougcoull if it works for you too.

Only issue for me is you may then find that plugin-container.exe is now running with Vimeo eating up and hogging CPU :(

Modified by george.kearse

bco5678 0 solutions 1 answers

George's solution was the only thing that actually worked for me! I didn't have adblock or any of that on Firefox so I was pretty frustrated when I kept reading stuff about that. But his solutions worked! Thanks