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MSN mail no longer prints messages to HP 1600 printer - all else works

Posted

For unknown reason, I can no longer print emails from my MSN email account using Firefox. Other web sites will print when I am on Firefox. So, is this a Firefox issue or an Qwest/MSN issue?

For unknown reason, I can no longer print emails from my MSN email account using Firefox. Other web sites will print when I am on Firefox. So, is this a Firefox issue or an Qwest/MSN issue?

Additional System Details

This happened

A few times a week

This started when...

about four weeks ago

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • iPhoto6
  • Adobe Shockwave for Director Netscape plug-in, version 11.0.3
  • 2.0.40115.0
  • Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
  • Java Plug-In 2 for NPAPI Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Shockwave Flash 10.1 r53

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

I have tried changing 'preferences' and other settings. Just today, I finally was able to get the printer to respond but it printed a blank sheet instead of the email. I tried more than one email and still got a blank sheet. Curious....

cor-el
  • Top 10 Contributor
  • Moderator
17865 solutions 161655 answers
See http://kb.mozillazine.org/Problems_printing_web_pages and [[Printing a web page]]