Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting error msg: (java) Error on switching in renew:NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref]

  • 4 replies
  • 123 have this problem
  • 2 views
  • Last reply by cor-el

more options

Getting error msg box upper right of screen: (JavaScript Application) Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref]

This happened

Every time Firefox opened

After I removed a game program.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SearchToolbar 1.1; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; InfoPath.1)

Getting error msg box upper right of screen: (JavaScript Application) Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] == This happened == Every time Firefox opened == After I removed a game program. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SearchToolbar 1.1; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; InfoPath.1)

All Replies (4)

more options

Growl. The same thing is happening to me. Please let me know how to fix it. I miss using FireFox!

more options

Amit. I am also facing the same thing . Please let me know how to fix it.

Modified by amitkiswani

more options

I cannot get rid of this but when trying to open Firefox but with explorer it opens fine

more options

That issue can be caused by an extension that isn't working properly.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).



(locking old thread)