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My browser keeps getting hijacked. How can I fix this?

Posted

whenever I do a google search, the links that I click on will often take me to non-sensical sites. I've run McAffee, but it hasn't helped. Explorer is having the same issue

This happened

Every time Firefox opened

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Package Installer & Install Conduit
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 (.NET CLR 3.5.30729)

More Information

AlleyKat 8 solutions 113 answers

You seem to have a plugin, "Package Installer & Install Conduit ", that you could try disabling to see if this fixes the problem.

It could also be some other malware on your PC - please see our article Troubleshoot Firefox issues caused by malware for further tips on how to fix such problems, and if this doesn't help let us know so we can help you clean out the Firefox settings.


Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

Question owner

This did not help. Any other suggestions? Thanks.

AlleyKat 8 solutions 113 answers

Did you read above article and use the tools suggested?

If so and nothing turned up:

Please see the article Use the Troubleshooting Information page to help fix Firefox issues and post your Troubleshooting Information data here in a post, so we have more information to use for making further suggestions.

Question owner


 Application Basics
       Name
       Firefox
       Version
       3.6.6
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Microsoft .NET Framework Assistant
       1.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       Google Gears
       0.5.36.0
       true
       {000a9d1c-beef-4f90-9363-039d445309b8}
       McAfee SiteAdvisor
       2.8
       true
        
 Modified Preferences
     Name
     Value
       browser.history_expire_days.mirror
       180
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://mail.google.com/a/greenpearl.com/#|http://www.google.com/calendar/hosted/greenpearl.com/render?tab=mc&gsessionid=…
       browser.startup.homepage_override.mstone
       rv:1.9.2.6
       extensions.lastAppVersion
       3.6.6
       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)
       network.cookie.prefsMigrated
       true
       places.last_vacuum
       1278519591
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
AlleyKat 8 solutions 113 answers

Hmm, I don't see anything in these settings that should cause this behaviour.

I would recommend trying to start Firefox in Troubleshoot Firefox issues using Safe Mode and see if the problem also persists in a 'clean' Firefox - if so, it is most likely some other software on your system causing the strange results. If it runs as it should in Firefox Safe Mode, restart Safe Mode, disable all extensions, and enable them one by one to find the one causing the problem.