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My browser keeps getting hijacked. How can I fix this?

  • 5 replies
  • 31 have this problem
  • 1 view
  • Last reply by AlleyKat

AnonymousUser
AnonymousUser
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whenever I do a google search, the links that I click on will often take me to non-sensical sites. I've run McAffee, but it hasn't helped. Explorer is having the same issue

This happened

Every time Firefox opened

whenever I do a google search, the links that I click on will often take me to non-sensical sites. I've run McAffee, but it hasn't helped. Explorer is having the same issue == This happened == Every time Firefox opened

All Replies (5)

AlleyKat
AlleyKat
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You seem to have a plugin, "Package Installer & Install Conduit ", that you could try disabling to see if this fixes the problem.

It could also be some other malware on your PC - please see our article Troubleshoot Firefox issues caused by malware for further tips on how to fix such problems, and if this doesn't help let us know so we can help you clean out the Firefox settings.


Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

AnonymousUser
AnonymousUser Question owner
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This did not help. Any other suggestions? Thanks.

AlleyKat
AlleyKat
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Did you read above article and use the tools suggested?

If so and nothing turned up:

Please see the article Use the Troubleshooting Information page to help fix Firefox issues and post your Troubleshooting Information data here in a post, so we have more information to use for making further suggestions.

AnonymousUser
AnonymousUser Question owner
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 Application Basics

       Name
       Firefox

       Version
       3.6.6

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Microsoft .NET Framework Assistant
       1.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       Google Gears
       0.5.36.0
       true
       {000a9d1c-beef-4f90-9363-039d445309b8}

       McAfee SiteAdvisor
       2.8
       true
        

 Modified Preferences

     Name

     Value

       browser.history_expire_days.mirror
       180

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://mail.google.com/a/greenpearl.com/#|http://www.google.com/calendar/hosted/greenpearl.com/render?tab=mc&gsessionid=…

       browser.startup.homepage_override.mstone
       rv:1.9.2.6

       extensions.lastAppVersion
       3.6.6

       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1278519591

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false
AlleyKat
AlleyKat
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Hmm, I don't see anything in these settings that should cause this behaviour.

I would recommend trying to start Firefox in Diagnose Firefox issues using Troubleshoot Mode and see if the problem also persists in a 'clean' Firefox - if so, it is most likely some other software on your system causing the strange results. If it runs as it should in Firefox Safe Mode, restart Safe Mode, disable all extensions, and enable them one by one to find the one causing the problem.