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Firefox hangs when trying to play flash.

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  • 2 have this problem
  • Last reply by cor-el

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On certain site such as BBC.co.uk, Firefox can sometimes hang when i try and play some of the imbedded video content. This doesn't happen all the time but seems to be getting more and more common. Any ideas?

Operating system

Windows XP

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")