Since update 150.0, I am no longer able to access search items in ebay.
After completion of the last Firefox update (150.0) I am no longer able to search ANY items in ebay. I can load the ebay page but if I click on any specific items (to view or bid on) I get a blank screen with an error message... Service Unavailable - Zero size object The server is temporarily unable to service your request. Please try again later.
Reference #15.65761cb8.1777403477.15458d89
https://errors.edgesuite.net/15.65761cb8.1777403477.15458d89
I have cleaned cookies and deleted history. I have shut off and restarted my PC. I have gone to my backup laptop and using Microsoft Edge, accessed every ebay page without any issues. I can only assume that this issue is with Mozilla Firefox.
All Replies (1)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue (please feel free to skip those that you've already tried):
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.