Showing questions tagged:

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Solved 12 2 80

change font size in working bars, not web pages

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, … (read more)

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, and I can't see them. I'm not a programmer, I don't know anything about code, so that limits the way things can be explained to me, or that I can understand. Several of you have been kind enough to suggest different solutions, but they all make things worse. I think I've screwed things up almost irreparably. I can barely recognize my browser any more. I've even tried to refresh Firefox, and that also made the situation worse. And now, every tab crashes constantly. Thanks to anyone who can help me solve this problem.

Solved 3 2 89

Suddenly, I can't copy and paste text or images using the Firefox browser

Using the Firefox browser, I tried to copy an image and wasn't able to do so. Then I copied an image using another browser and wasn't able to paste it into a Facebook pos… (read more)

Using the Firefox browser, I tried to copy an image and wasn't able to do so. Then I copied an image using another browser and wasn't able to paste it into a Facebook post on Firefox. Please tell me how to fix this. I can't copy/paste text either. Could the problem be my Mozilla VPN?

Open 3 1 40

ChatGPT replies are empty only on firefox

Issue persists on Incognito Mode and it goes away if I use different browser. Since 2 days issue like this happened and it is retroactive meaning all previous conversatio… (read more)

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Solved 2 50

Search does not work--changes whatever I enter to "oaik.findantz.com"

Any search entry gets the following return: Secure connection failed an error occurred during he connection to oaik.lindantz.com SSLreceived a record that exceeded the … (read more)

Any search entry gets the following return:

Secure connection failed

an error occurred during he connection to oaik.lindantz.com SSLreceived a record that exceeded the maximum permissible length

error code SSL-eror-rxrecord-tooo-long

etc etc

Open

How do I turn off the Captive Portal message

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access t… (read more)

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet".

Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites.

Other browsers, e.g. MS Edge, or Brave, have no problem access these websites.

How do I fix this problem?

Solved 4 50

How does the in browser PDF viewer remembers save location for different documents?

When viewing a PDF in Firefox the URL bar indicates the file was downloaded to a temporary folder. If I then select "Save" from the PDF toolbar; or if I right click and s… (read more)

When viewing a PDF in Firefox the URL bar indicates the file was downloaded to a temporary folder. If I then select "Save" from the PDF toolbar; or if I right click and select "Save page as" it opens a save dialog to the location I previously saved the same category of PDF to. For example I have separate folders for invoices, if the PDF is my electricity invoice it somehow knows and opens the electricity folder. If it is a water invoice, it automatically opens the water folder.

Whilst this is indeed quite handy, I do not understand how Firefox is doing this; nor do I understand whether this may be a privacy risk in some circumstances and should therefore be configurable.

Solved 3 60

Both Mozilla products, Thunderbird and Firefox, spontaneously disappeared from my computer.

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restor… (read more)

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Open 5 99

Remove website suggestion from URL dropdown?

Hi folks, Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuc… (read more)

Hi folks,

Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuck in the suggestion dropdown, replacing sites that I visit daily. The cynical side of me says these businesses paid to have their URL stuck in the dropdown, but maybe that's just cynicism. Can I remove sites like this?

Thanks!

Open 8 20

How do I stop video and/or audio from playing automatically?

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play whe… (read more)

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

Solved 11 159

Firefox crashes while browsing sites with video content

Hello there. Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebs… (read more)

Hello there.

Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebsite is not loading, freezes while played or while exiting full screen mode. All of these freezes the browser - the site cannot be refreshed, links does not work. The only way is to close the tab with the freezed page or kill the Firefox process in windows Task Manager. Refreshing, re-installing, deleting or using different profile don't work. Same with add-ons. Seems like the issue lies within the browser and it started to appear since last update.

Open 6 50

Download panel sorting

Firefox 150.0.1 Ubuntu 22.04 Problem: When downloading a file from a web page, the list of files and folders in the Download Panel are sorted such that file names and fol… (read more)

Firefox 150.0.1 Ubuntu 22.04

Problem: When downloading a file from a web page, the list of files and folders in the Download Panel are sorted such that file names and folder names are intermingled, rather than the "standard" folders first, then files.

Discussion: This problem has been happening for a bit now (probably 2 - 3 months or more). Unfortunately, I don't recall exactly which version of Firefox this originally showed up in. At some point recently, the default sort for the Download Panel changed, so that instead of listing folders at the top of the list of download targets, then listing files, now all items are interspersed. For example, previously selecting to download a file from a web page would give the Download Panel contents as:

AFolder BFolder CFolder AFile.txt BFile.pdf CFile.jpg

Now, the list presents as:

AFile.txt AFolder BFile.pdf BFolder CFile.jpb CFolder

I would like to go back to the previous sorting behavior, but I cannot find a way to do this. I have searched the Mozilla help articles without turning up relevant information, and I have searched the internet for web sites that might list relevant information, but either the information I am seeking is not out there (unlikely) or I am not coming up with search terms that locate the information (much more likely).

I am not even 100% sure that this is a Firefox problem (it is within the bounds of possibility that it is an OS problem), but none of my other regularly used programs show the symptom, so it would seem odd to me for it to be something other than a Firefox problem.

I would appreciate any pointers (web pages, help articles, or even just "change this in about:config) on how to resolve this.

Solved 6 99

There is one site I can't get to.

There is a site I visit regularly that will not connect. I get an error 429 code. This doesn't happen with any other site I've used recently, and I can access the site … (read more)

There is a site I visit regularly that will not connect. I get an error 429 code. This doesn't happen with any other site I've used recently, and I can access the site with my iPad. I've tried clearing cookies and restarting the computer, but still can't get to this site. Any ideas?

Open 4 50

Streaming video and scrolling performance got worse

My Dell Precision Laptop from 2019 runs a frequently updated Ubuntu 24.04. About one or two weeks ago, after one of the latest Firefox updates, i noticed that video stre… (read more)

My Dell Precision Laptop from 2019 runs a frequently updated Ubuntu 24.04. About one or two weeks ago, after one of the latest Firefox updates, i noticed that video streaming produces rectangular flickering in rapid sweeps. ( Also fast scrolling large text websites produces similar flickering, I think I would have noticed it before...) . If you detected it once, you see it always again... :-( First I fiddled around with the nvidia settings because the driver was also recently updated, without much success. Playing locally stored videos, e.g. with VLC media player, still works fine, so the nvidia driver is not the problem i think. Yesterday I installed Chromium and the video performance is fine! As good as with firefox some weeks ago! So it must be one of the latest updates, that causes the problem. Generally I like firefox more than chromium. I like the control you have, e.g. via Add ons.. So I hope that the firefox performance will increase again... Thank you for firefox! Florian Mengedoht

Solved 2 70