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I am trying to add my Spectrum email account back to Thunderbird because I lost it when my computer lost power.

  • 2 replies
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  • Last reply by Jack Hall

Jack Hall
Jack Hall

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my password. Whaat do I need to do to add my Spectrum email.

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my password. Whaat do I need to do to add my Spectrum email.
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Toad-Hall
Toad-Hall
  • Top 25 Contributor

I can see you are using the 'Account Hub' It's possible the 'Account Hub', which is still experimental, is causing the problem. Suggest you disable it and try again. This has the solution for many people.

  • In Settings > General
  • Account Hub
  • Uncheck - 'Create accounts in the new Account Hub'

Then try again to create the account.

  • Menu app icon > New Account > Email
Jack Hall
Jack Hall Question owner

This didn't work, still getting the error

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