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Can't download new messages

  • 2 replies
  • 0 have this problem
  • Last reply by dorval

dorval
dorval
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Why did retrieving messages suddenly stop. It was working yesterday and I made no changes to anything. I can send successfully. I am using Shaw/Rogers Pop server.

Why does "test connection to server" fail?

Why did retrieving messages suddenly stop. It was working yesterday and I made no changes to anything. I can send successfully. I am using Shaw/Rogers Pop server. Why does "test connection to server" fail?

All Replies (2)

Rick
Rick
  • Top 10 Contributor
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This solved the problem for another person:

Access your mail through the webmail interface. In the webmail page, go to preferences > mail. Near the bottom of the page is a section for "Access from other mail clients". Check "enable POP access".

My wild guess is that Rogers made a change after they bought Shaw.

Does that fix the problem?

dorval
dorval Question owner
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Thanks for your reply. That is how my configuration is set. Apparently Shaw/Rogers is having an internet issue and others clients are having problems. I was told to try again tomorrow. 

I hope Shaw/Rogers gets their act together soon.
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