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Why do I constantly get a message that Thunderbird can't connect to my mail server when I go to open my mail program?

  • 3 replies
  • 14 have this problem
  • 1 view
  • Last reply by christ1

pjkirch
pjkirch
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When I activate the e-mail connection I get a message that Thunderbird can not connect to my mail server. I shut the program down then reenter it and it will work. Why does this message keep occurring and what can I do to eliminate it?

pjkirch

When I activate the e-mail connection I get a message that Thunderbird can not connect to my mail server. I shut the program down then reenter it and it will work. Why does this message keep occurring and what can I do to eliminate it? pjkirch

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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When I activate the e-mail connection

What exactly does this mean?

pjkirch
pjkirch Question owner
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When I click on the Thunderbird symbol in the tray to connect to my incoming mail I get a box in the lower right hand corner which says that Thunderbird could not connect to my server. If I then disconnect from Thunderbird and then recliick on the symbol the new mail is then available in the inbox. I do not understand why the mail does not appear when I first enter the program. JK

christ1
christ1
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Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

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