Thunderbird Community Forum

We have asked this before, and we still are not able to resolve it at all. Several items: We have two email addresses used by Thunderbird, for many years. [email1]@apaltd.com and [email2]@apaltd.com. Since the last "update", some many months back, her account has had TWO "sent" items/boxes, and they do not have the same items in them as "Sent". We tried to get rid of one, but to no avail. Also, the headings used to have features that showed "dates" in order and other normal things that we used all the time. Now these are gone and we have no idea how to get then back to way to the way opening page was originally, and we are seriously thinking about how to use another service, however we have been happy Thunderbird users for many, many years and need to return the site to its original layout. You folks have tried to help before, but none of the advice worked (i.e, right click on one of the sent boxes to remove it) We are reluctant to simply re-install Thunderbird lest we lose all our other data. We are at a standstill and need advice and help as soon as anyone can help. If any more information is needed, we will happily supply it. Thanking the community in advance for any help/solutions. Charles and Penny Kindt

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10

The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my Windows 10 PC to Thunderbird 146.0.1. I did not import any user data from Outlook but started with a clean install of TB for the new year. I use yahoo.com with POP3 as my email provider. Server Settings: Server Name "pop.mail.yahoo.com", port 995, SSL/TLS, OAuth2 Outgoing Server: Server Name "smtp.mail.yahoo.com", port 465, SSL/TLS, OAuth2

it all worked fine and I was very happy with the setup. Then from early to mid-February I was unable to use my computer. When I finally accessed Thunderbird again, it connected to Yahoo and showed that approximately 800 email messages would be downloaded and started downloading them. After downloading about 100 messages, Thunderbird timed out and I haven't been able to get it to work since.

I have read and followed or tried to follow these articles plus others that I may have forgotten about (not listed in any particular order) - OAuth2 Authentication for Yahoo, AOL and ATT | Thunderbird Help - including all the steps in Please check the following before asking for support - POP access settings and instructions for Yahoo Mail | Yahoo Help - Automatic Account Configuration | Thunderbird Help - Manual Account Configuration | Thunderbird Help - Thunderbird and Yahoo | Thunderbird Help - Send and receive messages in Thunderbird | Thunderbird Help - Can no longer get emails | Thunderbird Support Forum | Mozilla Support - Emails suddenly stopped downloading to Thunderbird 140.2.1esr | Thunderbird Support Forum - Get Messages | Thunderbird Support Forum | Mozilla Support - Cannot receive messages | Thunderbird Help - Problem with Thunderbird working with Yahoo Mail acccounts. | Thunderbird Support Forum

I have removed all messages from the Yahoo inbox and tried to find one or more messages that may be affecting the download. I don't know the best way to determine that.

I use Windows Defender for my antivirus. I don't see anything in Defender that blocks or scans email messages which would prevent downloads, although I could be wrong about that. if this might be the issue, please provide some guidance about how to check Defender.

I have uninstalled and re-installed Thunderbird. In the process I downloaded the setup file for Thunderbird Setup 148.0 and installed that version. It later auto-updated to 148.0.1. Before installation, I removed all external connections from my Yahoo account and completely removed Thunderbird from my PC, including the profile and profile.ini. When I reinstall and switch the account to POP3, Thunderbird captures the App password from Yahoo and connects just fine. But it still times out while attempting the first download of a message. The first several times it timed out, an error message was displayed but now it doesn't show anything. Except no messages are downloaded.

At this point, I don't know what else to try. Since I don't have much experience with Thunderbird, I don't know how to troubleshoot the process (logs to look at, etc.). I don't want to go back to Outlook but I need the email client to work and download messages. Any help would be much appreciated.

I am currently unable to login into my Thunderbird account. My email provider (Internet Lightspeed) told me to go into Tools>Settings > Privacy & Security > Certificates > Manage Certificates. In the Certificate Manager, go to the Servers tab, click Add Exception, enter the server address which is imap.lightspeed.ca. I did that and got the following response: This site provides valid, verified identification. There is no need to add an exception.

The Certificate Manager/Servers window now shows imap.lightspeed.ca:443 as the Server. Lightspeed says that is correct and need to contact Mozilla Thunderbird. Thunderbird updates are current. Any suggestions? Patrick

Hi there, it seems I'm suffering from the same problems as others in several countries. I have also not been able to access my gmx.com account via Thunderbird for about a week now. I live in Belgium and use a Proton VPN, in case this is relevant. I can't find how to delete cookies in history, nor any other potential solutions to the problem. Any help offered is greatly appreciated! Best, Doreen

hello, i cannot seem to find a solution online, hopefully someone can help.

i often receive emails with images attached, and most of the time people don't resize their images. you can imagine over time this all adds up in the email storage folder total size.

i dont always need to keep a 6mb image version, it can be reduced after i am done.

i would like a method to resize the received emails image attachment, to at least still have a smaller copy for refence, but not end up with a huge thunderbird email account profile (in the email received not externally saved)

preferably a one click solution, or even a routine i can run on the file system, etc. or some way to edit the received email and its attachment in program.

thanks

Before I recently (& reluctantly) upgraded to TB 140.8.1esr, I used to be able to paste the following in the Error Console to get a URI for an email message (or template) that I wanted to access from my calendaring app (EccoPro -- yeah, I know, one of those "from my dying hands" things, but it has never been equaled much less surpassed, just choked in the cradle by MS Office).

var hdr = gFolderDisplay.selectedMessage; alert(hdr.folder.getUriForMsg(hdr));

I would highlight the message I wanted to use, hit Shft-Ctrl -J, and paste that in the console.

I would get a notice with something like this which I could copy

"mailbox-message://nobody@Local%20Folders/Templates#10"

I could then put a clickable link in my calendaring app to run

"C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -mail "mailbox-message://nobody@Local%20Folders/Templates#10"

That message would open. Then I could hit Ctrl-E to edit it, paste as needed, and send .

This worked very well. I did not come up with it. I struck gold with Google and just copied it. With something similar to AutoHotKey I was able to automate it.

Now those URI codes no longer launch at all, and I cannot get new ones because when I paste

var hdr = gFolderDisplay.selectedMessage; alert(hdr.folder.getUriForMsg(hdr));

into Error Console I get

Uncaught ReferenceError: gFolderDisplay is not defined
   <anonymous> debugger eval code:1
   getEvalResult resource://devtools/server/actors/webconsole/eval-with-debugger.js:306
   evalWithDebugger resource://devtools/server/actors/webconsole/eval-with-debugger.js:218
   evaluateJS resource://devtools/server/actors/webconsole.js:895
   evaluateJSAsync resource://devtools/server/actors/webconsole.js:788
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

If I had known what I was doing in the first place, I might be able to adapt to this version of Thunderbird. Something obviously changed in how the Error Console operates or something.

Does anyone know anything about what command could generate a message URI so I could open it from another app using the command line?

-Chris, the Reluctant Hoosier

One of the more aggravating aspects of Thunderbird's calendar is when an event alerts me that event grabs focus from whatever I am doing at the moment. I have no interest in having Thunderbird yell at me to stop what I'm doing and pay attention to the alert like a 5 year old. I am often deeply involved in other work and never appreciate Thunderbird's calendar interrupting me.

Is there somewhere in Thunderbird where I can tell Thunderbird that the calendar can pop open and make a sound but under no circumstances is it to take focus from where it is at the moment?