Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

I have lost access to my tabs and history. I have followed (as best I can) the advice on the Firefox Help pages - but find almost all of it to be incomprehehsible, and therefore unhelpful...

Denys replied
Les Brook

See subject above. Pl note that this collapse of my Firefox appears to have happened after the latest Ffox update.

See subject above. Pl note that this collapse of my Firefox appears to have happened after the latest Ffox update.

All Replies (1)

Hi,

Have you checked out Recover user data missing after Firefox update or reinstall? If some of the steps were not clear, could you please point to that steps? We'll do our best to explain them to you.