PS: I meant to append this:

> Task: checkIntegrity - Unable to check places.sqlite integrity: [Exception... "Could not open connection to C:\Users\Hp\AppData\Roaming\Mozilla\Firefox\Profiles\oi853qa9.default\places.sqlite: 2153971714" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: resource://gre/modules/Sqlite.sys.mjs :: openConnection/</< :: line 1406" data: no] > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Greetings Kaelkitty,

I'm having a Major Issue with my Bookmarks being placed in "Bookmarks" that are accessible via the "Open Application Menu" tab, and I've posted about this several times now in various forums herein, & yet, .... I've not received any answers, let alone any"Mozilla Support request #" .

I'm curious as to how You obtained a "Support Request #", and if Your Problem has been corrected?

Thank You , David

Dear David, Yours is the first reply I've had so far. The "Support Request #", came from my first question, which had all the details, and which I can't find on the forum any more! That would have been on the 31st of July, I think. I don't even know if there were any replies on the original question, because I've never seen it again since I wrote it. I am going insane! Sorry I can't help you; what is an "Open Application Menu" tab anyway?

I don't know what I have to do to get any attention from someone who knows what is going on!

Yours Sincerely, Ms Jacq Felis.

Greetings Jacq,

I can deeply relate, to "Going insane", due to the issues that I've had with Mozilla/Firefox. And,.... The majority of the time, my problems were eventually solved by "Trial & Error", be it that I "refreshed" Fire Fox, or I used the "Backups" that I had made, & placed on my desktop.

When it comes to Computers, Browsers, & Th' Internet,... I'm mostly "All Thumbs", & someone "with knowledge", either helps me,.... "Somewhat",.... Or, I end up working my way around the problem, by "Trial & Error".

After viewing a least ten of the most recent pages, in the "Help Forum", I'm shocked, that there apparently are many issues that have materialized since the end of July to the beginning of August, related to the "Bookmarks", that has resulted in very little, if any "Help" from Firefox!

On the "Desktop Application" of Firefox, to the far right of the "Search Bar" where the "more tools" icon is located,... To the right of "more tools",The icon, or tab, that is 3 horizontal bars that rise vertically, is the "Open Application Menu". When you click it, you can see "Bookmarks", "History", "Downloads", "Print", "Settings", "Help", etc.

When I saw that important bookmarks, were not being saved in what I've accepted as "The Normal Folder", being the "Other Bookmarks" Folder,... I "Lost My Mind", but,.....After finding not one of the most recent "Bookmarks" in any "Bookmarks Folder",... I tried the "Open Application Menu", clicked on "Bookmarks" & there they were.

My additional Problem, is that I have to manually move them to a folder, which is very time consuming., and it is only then, that they show up in the "Library"!

And,... My not having a great deal of knowledge about issues like this,... I'm Deeply Pondering on what I should do next.

And, I do not want to tell You to "Refresh" Firefox, or to install Your "Backups", which May/May not work.

Hi Jacq, your "profile" here has a link to your questions: https://support.mozilla.org/user/kaelkitty/questions

I see one from July 31, but I don't understand how it is connected to the current problem (maybe it is not connected): https://support.mozilla.org/questions/1526398

Have you been able to resolve the issue with Firefox not being able to read your places.sqlite database (this is the file that stores bookmarks and history)? The first step usually is to do a regular shutdown/restart of Windows to free up file locks. In extreme cases, you may need the following article: Fix "The bookmarks and history system will not be functional" error message.

Hi David, I replied in your thread here: https://support.mozilla.org/en-US/questions/1528181#answer-1755321

Greetings jscher,

I broke down your 'reply" in to 3 parts, & provided Data for each.

Thank You Sir!

Dear David, Yours is the first reply I've had so far. The "Support Request #", came from my first question, which had all the details, and which I can't find on the forum any more! That would have been on the 31st of July, I think. I don't even know if there were any replies on the original question, because I've never seen it again since I wrote it.

Mozilla does have a direct ticket support but Only for the subscription based products as in Mozilla VPN, MDN Plus and the plus/premium versions of Monitor, Pocket, Firefox Relay and also for Mozilla Account support.

So you must have started a ticket for one of those things by accident instead of posting a thread in desktop Firefox section on support forum with https://support.mozilla.org/en-US/questions/new/firefox/form like you did with this thread.

There is no direct support for the Firefox web browsers by way of phone, chat, email or ticket since they are free to install and use and you can even build Firefox from source yourself.