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Thunderbird can no longer send out email

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  • Last reply by david

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I just got a new computer and downloaded Mozilla Thunderbird, it was working fine and the I had to have the Geek Squard help with installing my printer and the agent that was working on it couldn't help me, so after I got off with him I no longer could send out emails. Called the second time and the agent I had helped with setting up the printer but could get Thunderbird to send emails, he told me I needed to contact you. But since there's no phone number I can't contact you that way and I don't understand how to do it myself (I'm 74 years old) because I don't understand. Is there someone who can help me or walk me through to get my email back up and running please?

Help Roger D. Reed

I just got a new computer and downloaded Mozilla Thunderbird, it was working fine and the I had to have the Geek Squard help with installing my printer and the agent that was working on it couldn't help me, so after I got off with him I no longer could send out emails. Called the second time and the agent I had helped with setting up the printer but could get Thunderbird to send emails, he told me I needed to contact you. But since there's no phone number I can't contact you that way and I don't understand how to do it myself (I'm 74 years old) because I don't understand. Is there someone who can help me or walk me through to get my email back up and running please? Help Roger D. Reed

Modified by Wayne Mery

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I regret you are having difficulties. If you will share the complete text of any error messages that will help. Also, a screenshot, if possible, of your SMTP server settings pane will help in seeing what your settngs are.

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