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Your new upgrade

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  • Last reply by TechHorse

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Your new upgrade was installed automaticlly today and since it came in I lost ALL my Bookmarks and toolbars. How can I get these back

Your new upgrade was installed automaticlly today and since it came in I lost ALL my Bookmarks and toolbars. How can I get these back

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Sorry to hear about this problem. Could you check whether Firefox created a new profile? The steps are in the first section of the following article: Recover lost or missing Bookmarks.

More generally, you could check the following article: Recover user data missing after Firefox update?

Any luck so far?

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wharressey, see here: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

EDIT: I see that jscher2000 has already supplied the link.

Modified by TechHorse