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Adding TB Profile to Firewall Exclude "Safe"

Thunderbird Privacy and security
dominic2 replied
dominic2
dominic2

Hello, VER: 128.3.0esr (64-bit)

Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three different computers with my mail accounts. I am using Godaddy (IMAP) as my mail service, and they now use Office 365. I did read in a post to add my profile to my firewall exlusion. This did seem to solve my issue, but I have since removed it as I am not sure it is safe. Is there any safety issue adding the profile to the firewall exclude.

Thank you, JR

Hello, VER: 128.3.0esr (64-bit) Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three different computers with my mail accounts. I am using Godaddy (IMAP) as my mail service, and they now use Office 365. I did read in a post to add my profile to my firewall exlusion. This did seem to solve my issue, but I have since removed it as I am not sure it is safe. Is there any safety issue adding the profile to the firewall exclude. Thank you, JR

All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

You shouldn't mess with the firewall settings at all, unless you know exactly what you're doing.

It is recommended though to create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Modified by christ1

dominic2
dominic2 Question owner

Chosen Solution

Thank you, sorry I meant anti-virus. I will follow the steps.