Thunderbird Support Forum

As the subject says it has lost every single password that's possible. I suspected it might have been the latest update but it's filestamp is 05.27 which is last saturday (6 days before) so that might not be the case, yesterday it worked perfectly fine. I perodically make an image of my system drive, does anyone know which files i should restore to get my passwords back?

Hello, After removing obsolete entry in the password manager for smtp.office365.com, THB (v 102.11) do not prompt to re-enter a password for the SMTP entry. I deleted the complete account for outlook and re-created it. But even after that, only an entry for the IMAP server is recreated in the password manager. Consequence: I am unable to send an email from this email account. How to force THB to recreate an entry for the smtp.office365.com server in the passwords DB?

Good Day all you wonderful Thunderbird users, Been using Thunderbird for many years, have a minor issue, been using Thunderbird to access my sbcglobal.net email for the past 20 plus years, and back in April, I couldn't login, changed the password, updated details in Thunderbird, didn't work. Contact ATT Tech support advised to try to login via their portal currently.com, try to sign in, advised to change password suspicious activity, do the whole forgot password thing. Notice a telephone # not mine on my confirm who you are, so use security questions, advise ATT about the #, they said they will pass the ticket on to upper support. Long story short for the past 2 months hackers have had access to my email placed orders, transferred money via accounts, not mine, sent money via Wester Union and sent over 10K porn emails and my draft folder continues to be filled daily with porn emails and sent out daily about 1K, my ip is a disaster. Then one day while deleting drafts I see an odd email that has smtp.mail.att.net,587,k******@sbcglobal.net,owxwe*************** I take this information and input into Thunderbird bam work, also located in the same email is the outgoing mail details different password, input into Thunderbird works. Contact Office of the President at ATT, speak to his "executive assistant" who is amazingly nice at first after about 3 conversations, she advises she will have their executive team look into it. Send those above login details to a good friend in Canada, inputs it into Thunderbird and Mailbird works. I advise ATT "executive assistant" that this info works in Thunderbird even though it does not work at Currently.com, her reply "If it doesn't work in Currently.com or att.net, you have malware, or viruses on your pc allowing hackers to use your pc to send and open emails?" I advise I changed the password daily now, and the changed password works via Currently.com and att.com but not via Thunderbird but the info the Draft email has works fine via Thunderbird, your servers have this data an it needs to be removed. Not there problem its a thunderbird/third party software issue. I have Bitdefender, and SuperAntiSpyware and check my pc daily, no viruses, malware or trojans etc. Is it truly a Thunderbird issue or ?? This has been on going for over 2 months now and get nowhere with ATT their solution delete the email and create a new one, but all my bills and accounts online are sent to this email, and I have had it for 20 plus years, I have numerous emails I need to save, as a dear friend passed away a few years ago and I have all their emails saved, along with personal emails I need. Any help, advice and your expertise appreciated. Keith C

My main email is Gmail, I use to send & read in my browser till Google changed it. Thunberbird is now used to read & write my emails using that account. As I have already exlained my problem that seems to have no solution or being understood, I'll skip it. Today, I used my Gmail in my browser to send my brother a message. As usual, the message appeared in TB's inbox. This time my mail was classed as junk in TB. How else con you send junk to your own account.

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

Can any kind person help?

All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not. If they are enabled training appears to have no effect, and the checked exclusions (Address book, Collected Addresses, Personal Address Book) also have no effect - every email from every sender is marked as junk, regardless of what I do.

I have tried deleting the profile and starting from scratch - the problem remains. I have the same problem on my PC and on my Mac, but only for this one account. Other IMAP accounts including other gmail are fine.

To be clear, the messages are not moved to my junk folder - they remain in my inbox, but marked as junk. I can unmark them individually. I have no problem viewing the account directly with gmail.

I don't want any junk controls in TB - I find gmail is already over-zealous!