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cannot access or add outlook account in thunderbird; all other accounts work

I had been using my outlook account in Thunderbird for years, but have not for the past 2 years or so. I have multiple email accounts set up in Thunderbird now. All but o… (read more)

I had been using my outlook account in Thunderbird for years, but have not for the past 2 years or so. I have multiple email accounts set up in Thunderbird now. All but one -- the outlook.com account -- work. For some reason, despite having the correct username and password, Thunderbird continues to FAIL. I've researched online and tried other server settings, and have confirmed my outlook accounts server settings on outlook.com, and have ensured the settings are identical to what is entered in Thunderbird, but nothing works in Thunderbird. Windows MAIL also works fine. Thunderbird Error is attached. As FYI, I also tried disabling 2 factor authentication in Microsoft, in case that is the issue, but that didn't work either. I also tried deleting and re-adding my outlook account in Thunderbird in case there was some new configuration on Outlook side that was not being captured in Thunderbird. That didn't work either. So now I'm at a loss! I'd appreciate ANY assistance anyone familiar with this issue can give me! In case needed, I do not subscribe to Office365. I'm only using Outlook.com, etc. Please help! Thanks in advance!

Asked by d.o.holmes 10 hours ago

Password failed in Thunderbird

I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am… (read more)

I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am using macos 13.1, TB 102.6.1 and it is as a POP mail server. The error messages are attached. What is causing these failures? What login password is required? I have changed the password for this account everywhere I can find but these messages keep popping up every few minutes.

Asked by hunterbr 1 day ago

Last reply by hunterbr 22 hours ago

All Junk messages being marked as read when deleted

Tools/Settings/Privacy & Security Option - Mark messages determined to be Junk as read The option to mark Junk messages as read does not seem to be working. Even afte… (read more)

Tools/Settings/Privacy & Security

Option - Mark messages determined to be Junk as read

The option to mark Junk messages as read does not seem to be working. Even after making sure it is unchecked, it still marks all Junk messages as read when deleted.

Messages from the same Junk folder deleted in Outlook remain unread in the Deleted folder.

Asked by Casual User 1 day ago

Links Still Now Working in Emails

Hi All, Real quick one. I send a link everyday to people in my office to an Excel file stored on our S Drive. I sent it to myself and clicking the link does nothing. It d… (read more)

Hi All,

Real quick one. I send a link everyday to people in my office to an Excel file stored on our S Drive.

I sent it to myself and clicking the link does nothing. It does work in Outlook

I've tried setting all 4 settings under network.protocol-handler.external- to true but hasn't worked.

Is this because it isn't a html file? I also tried via URN link rather than drive letter.

Thanks for the help.

Asked by Dan Muthafuckin Jackson 4 days ago

I deleted the passwords in password manager - Cant find a way to add back the passwords

Thunderbird v 102.7.0 - Windows 10 v21H2 I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could n… (read more)

Thunderbird v 102.7.0 - Windows 10 v21H2

I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could not log into the imap server - I checked the all the server information in account settings and password manager. All was correct. After trying to get things to work for a few hours, I deleted the line with the servers/password/etc. info.

I then tried to enter a password for that account and cannot find a location where I can add the password. I've look in Account Settings, Server Settings. In Account Settings, there is an edit option for the SMTP server, I've worked through that and nowhere to enter a password.

In addition, I can't find a location to enter a password for the imap server (password is the same as for SMTP)

Please advise Thanks for your assistance.

Ron Rueter rdr@k7pa.com

Asked by rdr67 1 week ago

Last reply by rdr67 6 days ago